Unisha Shrestha
Kitchener,ON
Summary
Motivated server and cashier with strong customer service skills and expertise in POS systems. Proficient in multitasking and team collaboration in fast-paced environments, dedicated to ensuring customer satisfaction and maintaining food safety standards.
Overview
2
2
years of professional experience
Work History
Server
Hakka Aroma
12.2023 - Current
- Providing exceptional customer service by greeting and seating guests, presenting menus.
- Memorize and accurately communicated details about 50+ menu items and their ingredients to assist customers with their selections.
- Take and input customer orders into the point-of-sale system, ensuring prompt and efficient service of food and beverages.
- Manage dining tables by refilling drinks, clearing plates, and maintaining cleanliness, while regularly checking in to ensure customer satisfaction.
- Process payments accurately and handle cash and credit transactions, addressing customer inquiries and complaints professionally while adhering to food safety and hygiene standards.
Server/Waitress
The Burger House And Crunchy Fried Chicken
02.2023 - 07.2023
- Provided exceptional customer service by greeting and seating guests, presenting menus.
- Memorized and accurately communicated details about 50+ menu items and their ingredients to assist customers with their selections.
- Took and input customer orders into the point-of-sale system, ensuring prompt and efficient service of food and beverages.
- Managed dining tables by refilling drinks, clearing plates, and maintaining cleanliness, while regularly checking in to ensure customer satisfaction.
- Processed payments accurately and handled cash and credit transactions, addressing customer inquiries and complaints professionally while adhering to food safety and hygiene standards.
Cashier
Easy Mart
03.2022 - 01.2023
- Efficiently operated cash registers and accurately process transactions, including cash, credit, and debit payments.
- Provided exceptional customer service by greeting patrons, addressing inquiries, and managing returns in accordance with company policies.
- Ensured pricing accuracy and stayed informed about promotions while maintaining an organized and tidy checkout area.
- Collaborated with team members to resolve customer concerns and achieve sales objectives.
Education
High School Diploma -
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON2025
Skills
- Strong Work Ethic
- Customer Service Excellence
- Menu Knowledge
- Point-of-Sale (POS) Systems
- Multitasking
- Cash Handling
- Team Collaboration
- Problem Solving
- Attention to Detail
- Food Safety Knowledge
Languages
English
Full Professional
Nepali
Native or Bilingual
Hindi
Professional Working
Timeline
Server
Hakka Aroma
12.2023 - Current
Server/Waitress
The Burger House And Crunchy Fried Chicken
02.2023 - 07.2023
Cashier
Easy Mart
03.2022 - 01.2023
High School Diploma -
Conestoga College Institute of Technology And Advanced Learning
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