Unique Pressley
Roseville
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front End Associate
Sam's Club
Roseville
01.2024 - Current
- Managed returns and exchanges to uphold customer satisfaction and compliance with store policies.
- Engaged customers to enhance overall shopping experience.
- Handled cash, credit, and debit transactions with accuracy and efficiency.
- Executed daily opening and closing procedures per standard operating procedures.
- Participated in team meetings to review targets, achievements, and improvement opportunities.
- Organized merchandise by returning items to designated areas and restocking displays.
- Greeted customers to assess needs and provide appropriate product knowledge.
- Balanced cash drawers and generated reports for management's review.
Tobacco Associate
Sam's Club
Roseville
01.2024 - Current
- Maintained records related to sales for store management.
- Answered store and merchandise questions and led customers to wanted items.
- Processed returns or exchanges in accordance with company policy while providing excellent customer service throughout the transaction.
- Cleaned shelves, counters and tables to maintain organized store.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Restocked shelves with new products upon delivery to maintain full display of items for sale.
Education
High School Diploma -
K12
Roseville, CA06-2022
Skills
- Customer service
- Cash handling
- Merchandise organization
- Sales reporting
- Inventory management
- Product knowledge
- Team collaboration
- Conflict resolution
- Time management
- Problem solving
- Multitasking
- Team cooperation
- Professionalism
- Returns and exchanges
- Cleaning and sanitizing
- Product restocking
- Upselling techniques
- Team supervision
- Front-end performance optimization
Certification
- Gas station certified
- Tobacco certified
Accomplishments
- Top credit saleswomen of the month
Timeline
Front End Associate
Sam's Club
01.2024 - Current
Tobacco Associate
Sam's Club
01.2024 - Current
High School Diploma -
K12