Unique Allen
Beverly Hills
Summary
I'm a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously, with a high degree of accuracy, while keeping the customer experience as a top priority & passion. I seek a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Special Events Manager
Eden After Dark, LLC
07.2020 - Current
- Monitored and controlled event expenditures to meet budgets with detailed time lines
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
- Increased sales by an average of 17% by reaching out to extensive client contacts
- Analyzed event costs to identify areas of improvement and cost savings.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Processed all intake of new & potential clients including, event size, budget, preferred city, special interest, themes, etc
- Created corporate employee engagement activities
Operations Manager
BNG Hospitality
01.2013 - 01.2020
- Recruited, hired, and trained to develop a team of of over 50 high-performing staff
- Scheduled staff shifts to meet business demands and coordinate adequate coverage.
- Worked with marketing teams to create marketing and promotional content for social media.
- Prepared monthly reports and budgets to track revenue and expenses
- Prepared for special groups and VIP customers by implementing personalized plans with staff.
- Negotiated contracts with vendors, suppliers and entertainment providers to achieve favorable terms.
- Coordinated with Health Dept, LAPD, LAFD to schedule inspections & maintain compliance by
Office Manager
BNG Hospitality
05.2012 - 01.2013
- Acted as first point of contact for visitors & phone calls
- Managed office operations for three properties, while scheduling appointments for department managers & owners.
- Coordinated special projects and managed schedules.
- Created, maintained and updated filing systems for paper and electronic documents.
- Oversaw office inventory activities by ordering and requisitions, including stocking and shipment receiving.
Education
Bachelor of Science - Psychology
University of Nebraska Omaha
Omaha, NESkills
- Proposal Development
- Contractual Obligations
- Excel(Pivot tables, sales forecasting, & spreadsheets)
- Aloha POS
- Toast POS
- Quickbooks
- Team building
- Conflict resolution
- Hospitality
Languages
English
Timeline
Special Events Manager
Eden After Dark, LLC
07.2020 - Current
Operations Manager
BNG Hospitality
01.2013 - 01.2020
Office Manager
BNG Hospitality
05.2012 - 01.2013
Bachelor of Science - Psychology
University of Nebraska Omaha
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