Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Undral Enkhsaikhan

Walnut Creek

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at CreAsian. Proven ability to enhance guest experiences through effective communication and cash handling expertise. Recognized for multitasking in high-pressure environments, ensuring timely service and satisfaction while training new team members to uphold quality standards.

Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in server role.

Overview

3
3
years of professional experience

Work History

Server

CreAsian
04.2025 - Current
  • Provided exceptional customer service by attentively taking and delivering orders.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Assisted in training new servers on restaurant procedures and menu offerings.
  • Managed cash transactions accurately, ensuring proper handling of payments.
  • Resolved guest complaints with professionalism, contributing to positive dining experiences.

Server

Mad For Sushi
01.2025 - 05.2025
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

BBQ Chicken And Beer
08.2022 - 12.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

Bachelor - Criminal Justice

Diablo Valley College
Pleasant Hill, CA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Accomplishments

  • Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
  • Supervised team of 5 staff members.

Languages

Mongolian
Native or Bilingual

Timeline

Server

CreAsian
04.2025 - Current

Server

Mad For Sushi
01.2025 - 05.2025

Server

BBQ Chicken And Beer
08.2022 - 12.2022

Bachelor - Criminal Justice

Diablo Valley College

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Undral Enkhsaikhan