Umumararungu Ange
Montreal,quebec
Summary
Proven expertise in food hygiene and customer loyalty programs, honed through roles at KFC and Lemigo Hotel. Skilled in elevating guest experiences through exceptional food presentation and service, consistently enhancing customer satisfaction. Demonstrates a strong ability to maintain high cleanliness standards, contributing to a welcoming environment.
Overview
6
6
years of professional experience
Work History
Restaurant Waiter
KFC
KIGALI
05.2020 - 08.2024
- Assisted guests with making food and beverage selections.
- Took accurate food and drink orders, using a POS ordering software system.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
Housekeeper
Lemigo hotel
KIGALI/RWANDA, KIGALI
09.2018 - 12.2021
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Emptied trash receptacles throughout the property.
- Sanitized all areas of the hotel lobby and public restrooms.
Education
Master of Science - Pharmacy
University of Rwanda
RWANDA11-2022
Skills
- Food hygiene
- Customer loyalty programs
- Menu knowledge
- Order Taking
- Mixed drinks
- Soft drink service
- Food presentation
Languages
English
Professional
french
Professional
Timeline
Restaurant Waiter
KFC
05.2020 - 08.2024
Housekeeper
Lemigo hotel
09.2018 - 12.2021
Master of Science - Pharmacy
University of Rwanda
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