Umugwaneza Diane
St Leonard
Summary
Dedicated and reliable Aide Familiale with strong experience in childcare, family support, and household assistance. Skilled in maintaining a clean, safe, and organized home environment while providing compassionate care and positive interaction with children and family members. Known for patience, empathy, and strong communication skills. Flexible, trustworthy, and committed to delivering high-quality support to families.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Babysitter(Part-Time)
Private Homes
01.2023 - Current
- Supervised children during playtime and educational activities, ensuring safety and engagement.
- Developed individualized care plans based on children's needs and preferences, enhancing their development.
- Coordinated schedules for meals, naps, and recreational activities to maintain routine stability.
- Communicated effectively with parents regarding daily activities and children's progress, fostering trust and transparency.
- Implemented creative learning exercises that promoted cognitive growth and curiosity in children.
Family Caregiver(part-Time)
La Residence Sheppard et James
03.2022 - 03.2024
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored health conditions and reported changes to family members or healthcare professionals.
- Administered medications as prescribed, maintaining accurate records of dosages and schedules.
- Developed engaging activities to promote mental stimulation and emotional well-being.
- Provided companionship, fostering positive relationships with clients to enhance quality of life.
Hospitality Manager
The Palace of the Lost City Hotel
12.2020 - 01.2022
- Managed daily operations, ensuring exceptional guest experiences and service quality.
- Developed and implemented training programs for staff to enhance service delivery.
- Coordinated events and functions, optimizing resources for maximum efficiency.
- Supervised housekeeping and cleaning staff to ensure all rooms, common areas, and facilities were maintained to high cleanliness standards.
- Ensured fast turnaround of rooms while maintaining exceptional quality and attention to detail.
Education
Bachelors in Hospitality And Management
Muhabura Integrated Polytechnic College
Rwanda01.2020
Skills
- Childcare and family support
- Patience, empathy, and kindness
- Kitchen hygiene and safety procedures
- Good communication and interpersonal skills
- Time management and multitasking
- Customer service and hospitality awareness
- Household management
- CPR & First Aid
- Transportation assistance
- Flexibility with schedules
- Problem-solving
Languages
French: Working knowledge in speaking and writing
Professional Working
English
Full Professional
Certification
- Premiers secours/adaptés à la Petite Enfance(Formation et Médi-soins du Québec)
- Préposé (e) aux aux soins personnels(soutien aux soins d'assistance en établissement de soins de longue durée)
Timeline
Babysitter(Part-Time)
Private Homes
01.2023 - Current
Family Caregiver(part-Time)
La Residence Sheppard et James
03.2022 - 03.2024
Hospitality Manager
The Palace of the Lost City Hotel
12.2020 - 01.2022
Bachelors in Hospitality And Management
Muhabura Integrated Polytechnic College