Umu Bangura
Chilliwack,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Support Worker
RainCity Housing And Support Society
03.2023 - Current
- Promoted community integration by providing extensive physical, emotional and social support.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Streamlined documentation processes by implementing efficient record-keeping strategies that improved accuracy of information shared between team members.
- Documented client progress and activities in accordance with agency policies and procedures.
Support Worker
Chilliwack Society For Community Living (CSCL)
12.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
Mental Health Support Worker
Portland Hotel Society (PHS)
04.2020 - 12.2023
- Work with clients in need with short-term or long term housing.
- Served meals, tidy common areas for clients.
- Documented client progress in confidential files.
- Provided clients with recommendations to community resources.
- Recommend individualized counseling services to clients working through issues such as mental illness and substance abuse.
- Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.
Youth Coordinator
Sos Children Foundation
02.2014 - 09.2019
- Provide youngster's from SoS Children's Village with high quality training.
- Computer training and workshops family strengthening and community outreach programs.
- Create safe and positive environment conductive to learning activities.
- Kept program children safe and secure at all times with proactive monitoring strategies.
Youth Program Assistant
Kingtom Youth Centre
02.2011 - 03.2013
- Oversaw day-to-day activities of youths in Kingtom Youth centre facility.
- Create safe, fun environment for children and youth attending special programs at Kingtom Youth Centre.
- Spoke with social workers and youth groups to expand community engagement and program outreach.
Education
High School Diploma -
Methodist Girls High School (MGHS)
Freetown, Sierra Leone Diploma - Counselling Psychology
Milton Margai Technical College
Freetown SL09.2008
Skills
- Safety and Risk Assessments
- Supporting Daily Living Needs
- Mental Health Support
- Meeting Support
- Mental Health Disorders Knowledge
- Crisis Situations
- Wellness Checks
- Transcription and Dictation
- Cleaning and Sanitizing
- Clean Driving Record
- Daily Living Assistance
- Health and safety awareness
- Cultural sensitivity
- First aid and CPR
- Confidentiality and privacy
- Active listening
- Conflict resolution
- Team collaboration
- Problem-solving abilities
- Medication administration
- Empathy and understanding
- Interpersonal skills
- Emergency Response Training
Languages
Timeline
Support Worker
RainCity Housing And Support Society
03.2023 - Current
Support Worker
Chilliwack Society For Community Living (CSCL)
12.2022 - Current
Mental Health Support Worker
Portland Hotel Society (PHS)
04.2020 - 12.2023
Youth Coordinator
Sos Children Foundation
02.2014 - 09.2019
Youth Program Assistant
Kingtom Youth Centre
02.2011 - 03.2013
High School Diploma -
Methodist Girls High School (MGHS)
Diploma - Counselling Psychology
Milton Margai Technical College
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