Hi, I’m
Umme Mashrura Akhter
Oshawa,ON
Summary
Motivated professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against sales goals and customer service expectations.
Overview
7
years of professional experience
Work History
Walmart
Associate
09.2022 - Current
Job overview
- Identified customer needs and wants to enhance customer experiences and boost sales
- Created solutions for customers to satisfy specific needs, quality and budget
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
Visual Knitwears
Human Resource Executive
06.2016 - 01.2022
Job overview
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings
- Directed job fairs to bring in local talent for long term and seasonal positions
- Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
Al-hidaayah International School
Educator
07.2018 - 08.2022
Job overview
- Developed and implemented engaging lesson plans to keep learner attention
- Collaborated with adults and children to provide safe and educational experience
- Chose materials and developed lesson plans to enhance skills for individual students
Education
Trent UniversityDurham, ON
Dual Certificate in Human Resource & Marketing Mgt from Business
04.2024
Independent UniversityBangladesh
Bachelor of Business Administration from Finance, Accounting
2015
University Overview
- Graduated cum laude
Skills
- Team Player
- Recruitment
- Scheduling
- Good Telephone Etiquette
- Computer literacy
- HR policies
- Retail materials management
- Stocking and replenishing
- Sales expertise
- Exceptional customer service
- Multi-tasking strength
- Problem-solving skills
- Cash Handling
- Excellent oral & verbal communication
- MS Office, Word & Excel
Timeline
Associate
Walmart
09.2022 - Current
Educator
Al-hidaayah International School
07.2018 - 08.2022
Human Resource Executive
Visual Knitwears
06.2016 - 01.2022
Trent University
Dual Certificate in Human Resource & Marketing Mgt from Business
Independent University
Bachelor of Business Administration from Finance, Accounting
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