Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Umme Mashrura Akhter

Oshawa,ON

Summary

Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.

Overview

9
9
years of professional experience

Work History

Associate (General Merchandise Department)

Walmart
09.2022 - Current
  • Enhanced customer experiences by identifying needs and preferences to drive sales growth.
  • Developed tailored solutions to meet customer requirements within quality and budget constraints.
  • Maintained store visual appeal by organizing racks and shelves to engage customers and promote merchandise.

Human Resource Executive

Visual Knitwears
06.2016 - 01.2022
  • Responded to employee inquiries, resolving relations issues and scheduling meetings efficiently.
  • Managed onboarding processes to ensure smooth integration of new hires.
  • Conducted performance evaluations to assess employee contributions and growth areas.
  • Directed job fairs to attract local talent for long-term and seasonal positions.

Education

Dual Certificate in Human Resource & Marketing Mgt - Business

Trent University
Durham, ON
04.2024

Masters of Business Administration - Accounting And Finance

Chittagong Independent University
04-2015

Skills

  • Team collaboration
  • Recruitment and scheduling
  • Telephone etiquette
  • Computer literacy
  • HR policies and procedures
  • Retail inventory management
  • Sales expertise
  • Customer service excellence
  • Multi-tasking ability
  • Problem-solving skills
  • Cash handling proficiency
  • Oral and written communication
  • Microsoft Office proficiency

Accomplishments

  • Academic Achievements and Honors: Graduated cum laude

Timeline

Associate (General Merchandise Department)

Walmart
09.2022 - Current

Human Resource Executive

Visual Knitwears
06.2016 - 01.2022

Dual Certificate in Human Resource & Marketing Mgt - Business

Trent University

Masters of Business Administration - Accounting And Finance

Chittagong Independent University
Umme Mashrura Akhter