Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Umm E Kalsoom

Edmonton,AB

Summary

Dynamic sales professional with proven success at Primus, excelling in customer relationship management and sales strategy. Recognized for consistently achieving sales targets and enhancing customer satisfaction through effective communication and exceptional service. Skilled in cash handling and team collaboration, fostering a welcoming environment that drives repeat business.

Overview

1
1
year of professional experience

Work History

Sales Associate

Primus
02.2019 - 02.2020
  • Built relationships with customers to encourage repeat business.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Food Service Worker

Costco Wholesale Corp
11.2018 - 11.2018
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.

Sales Assistant

Seven Eleven
10.2018 - 10.2018
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Sales Associate

Cocoberry Mayfinn
09.2018 - 10.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

High School Diploma -

East West College Calgary
Calgary
12-2023

Skills

  • Sales strategy
  • Customer service
  • Effective communication
  • Cash handling
  • Product knowledge
  • Customer relationship management
  • Team collaboration

Languages

English
Professional
Punjabi
Professional
Hindi
Professional

Timeline

Sales Associate

Primus
02.2019 - 02.2020

Food Service Worker

Costco Wholesale Corp
11.2018 - 11.2018

Sales Assistant

Seven Eleven
10.2018 - 10.2018

Sales Associate

Cocoberry Mayfinn
09.2018 - 10.2018

High School Diploma -

East West College Calgary

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Umm E Kalsoom