Ummay Mahila Tasnim
Scarborough Ontaio,ON
Summary
Dynamic professional with a proven track record in customer service and assistance, showcased during my tenure at Grameenphone. Excelled in resolving escalated customer issues, enhancing loyalty and repeat business. Demonstrates exceptional work ethic, integrity, and empathy, alongside accurate cash handling skills. Achieved high levels of transaction accuracy, contributing to efficient operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
The Spicy Grill
09.2022 - Current
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service Representative
Grameenphone
01.2022 - 08.2022
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
BBA - Business Administration
Yorkville University
North York Ontario12-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Bengali
Native or Bilingual
Certification
Food Handler Certificate
Timeline
Cashier
The Spicy Grill
09.2022 - Current
Customer Service Representative
Grameenphone
01.2022 - 08.2022
BBA - Business Administration
Yorkville University
Similar Profiles
Mashhura MahparaMashhura Mahpara
Cashier,server and Marketing Representative at The Spicy Grill RestaurantCashier,server and Marketing Representative at The Spicy Grill Restaurant
Phumeza MadliwePhumeza Madliwe
Administrator/Data Capturer at Pink and Spicy CreationsAdministrator/Data Capturer at Pink and Spicy Creations
Sahilpreet SinghSahilpreet Singh
Restaurant Team Member at The Spicy HutRestaurant Team Member at The Spicy Hut