Umit Suratoglu
Toronto,ON
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Talented Sales Agent with experience convincing, persuading and closing deals. Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks. Driven Sales Agent with experience establishing and expanding market presence and maximizing growth. Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
23
23
years of professional experience
Work History
Sales Agent
Road Sport Honda Dealership
01.2025 - 05.2025
- Developed relationships with customers by providing excellent customer service.
- Identified opportunities for cross-selling additional products and services.
- Analyzed data to identify trends in customer behavior and preferences.
- Offered product and service consultations and employed upselling techniques.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
Export Sales Head
Wolfmart Group Companies
Istanbul, Turkey
10.2011 - 05.2023
- Company Overview: Packaging Industry Sector, Sales Department
- Maintaining overseas and domestic customer relations, managing the period from order picking to collection, representing the company in international and domestic fairs and increasing brand awareness.
- Introducing new products to customers and advertising to new customers.
- Market research, finding salable products, developing new products according to customer requirements.
- Packaging Industry Sector, Sales Department
Accounting Intern
Trikoteks Triko Uluslararası A.Ş
10.2002 - 08.2003
- Company Overview: Retail Sector, Accounting Department
- Internship
- Retail Sector, Accounting Department
Education
Bachelor - International Business, Russian, Formal Education
Krok Holland University
Kiev Ukraine07.2010
High School - Accounting, Anatolian Trade Vocational High School
Güngören Ticaret Meslek Lisesi
06.2002
Skills
- Customer relationship management
- Sales forecasting
- Team leadership
- Sales strategies
- Market analysis
- Negotiation tactics
- Brand awareness
- Problem solving
- Effective communication
- Strategic thinking
- Time management
- Sales operations
- Sales coaching
- Staff management
- Revenue optimization
- Sales and market development
Personal Information
- Age: 40
- Title: Export Sales Specialist
- Date of Birth: 1985
- Gender: Male
- Nationality: Republic of Turkey
- Driving License: G
National Status
Republic of Turkey
Military Status
Completed
Languages
- Turkish, Native Language
- English, Good
- Russian, Good
References
Ogun Korun, Manager, Toprak Holding, fokorun@gmail.com, 5325251196
Hobbies and Interests
- Motorsports
- Motorcycle
- Music
Languages
English
Professional
Russian
Professional
Turkish
Native/ Bilingual
References
References available upon request.
Timeline
Sales Agent
Road Sport Honda Dealership
01.2025 - 05.2025
Export Sales Head
Wolfmart Group Companies
10.2011 - 05.2023
Accounting Intern
Trikoteks Triko Uluslararası A.Ş
10.2002 - 08.2003
Bachelor - International Business, Russian, Formal Education
Krok Holland University
High School - Accounting, Anatolian Trade Vocational High School
Güngören Ticaret Meslek Lisesi
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