Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Umesh Patel

Ottawa,ON

Summary

To participate as a team member in a dynamic work environment focused on promoting business growth by providing superior value and service to the company.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Warehouse / Keyholder

BEST BUY CANADA
11.2022 - Current
  • Warehouse team lead (leading team of 15)
  • Truck supervision
  • Up-stock
  • Warehouse management
  • Merchandise/Plano updates
  • Floor merchandise/ open /close shifts
  • Key holder
  • Fulfillment Specialist(online orders)
  • Coordinated cross-functional teams for smooth warehouse operations, resulting in increased productivity.
  • Implemented safety protocols to reduce workplace accidents and ensure employee wellbeing.
  • Trained and developed warehouse staff, leading to a more skilled workforce and reduced turnover rates.
  • Addressed customer complaints promptly, resolving issues efficiently while maintaining positive relationships with clients.
  • Managed vendor relationships for timely delivery of goods, ensuring consistent stock levels for customer satisfaction.
  • Introduced lean principles into warehouse operations, reducing waste and costs associated with excess inventory storage.
  • Mentored junior staff members on best practices in warehouse supervision, fostering a culture of professional growth within the team.
  • Improved warehouse efficiency by streamlining processes and implementing new inventory management systems.
  • Conducted regular inventory audits to maintain accurate stock records and minimize discrepancies.
  • Implemented preventative maintenance schedules for equipment, minimizing downtime due to technical issues or repairs.
  • Collaborated closely with sales teams to forecast demand accurately, ensuring proper stock levels are maintained throughout peak periods.
  • Streamlined communication between departments to improve collaboration on logistics planning and order fulfillment tasks.
  • Reduced order processing time with the implementation of automated picking and packing systems.
  • Optimized storage space by reorganizing product layouts and implementing efficient shelving solutions.
  • Enhanced shipment accuracy through the implementation of barcode scanning technology during the picking process.
  • Continuously analyzed warehouse operations data to identify trends and areas for improvement, implementing strategic changes that resulted in measurable performance gains.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.

Merchandiser/ Part time

Shoppers Drug mart
01.2021 - 02.2024
  • Organize backroom product and follow Backroom Inventory Management (BIMI) processes
  • Uses PDT and MMS Systems to perform daily tasks
  • Expert in assigned areas of product inventory, product placement and expiry dates
  • Receives merchandise in accordance with the receiving policies and procedures
  • Maintains a neat and organized backroom according to principles of backroom organization
  • Cash/ Lotto OLG experience/ Passport Pictures
  • Section reset on daily basis

Fulfillment Specialist

Best Buy
01.2019 - 11.2022
  • Picking products from the floor and tag by po number
  • Sorting by date by carrier
  • Package by carrier
  • Build Skids(pallet)by carrier -Load and unloaded truck

Product process Specialist

Best Buy
03.2015 - 01.2019
  • Warehouse/Product Processing
  • Giving product knowledge and demos to customers
  • Stocking and merchandising products on a weekly basis/ Planograms
  • Cash and billing experience
  • Putting new demo product on the floor/familiar with demo product security equipment system for installation such as a laptop, tablets, ipads, macbook, imac, iphones, digital cameras and all kind of mobile phones and also familiar with installing demo software as well
  • Pricing/ inventory level check
  • Truck load/unload making out going/receiving truck

Manager

ISTORE
10.2014 - 03.2015
  • Opening store routine/opening duties
  • Sales in Products and merchandise in electronic goods
  • Cash and billing experience/Stocking and billing

Education

College Diploma - Electronic Engineering

MSU University
Gujarat Vadadora
01.2007

Skills

  • Excellent organization skills
  • High energy level
  • Self-motivated
  • Ability to work in a team environment
  • Excellent Communication skills
  • Skilled in receiving and inspecting inventory
  • Knowledge of tagging products with appropriate code
  • Packaging
  • Warehouse Experience
  • Merchandising
  • Pallet Jack
  • Load & Unload
  • Order Picker
  • Order Picking
  • Forklift
  • Shipping & Receiving
  • RF Scanner
  • Serving Experience
  • Reach Truck
  • Heavy Lifting
  • Pricing
  • Product Demos
  • Sales
  • Assembly
  • Order Fulfillment
  • Warehouse Supervisor Experience
  • Warehouse Management
  • Warehouse Distribution Experience
  • Inventory Control
  • Freight Experience
  • Logistics
  • Materials Handling
  • Warehouse Management System
  • Supervising Experience

Languages

English
Native or Bilingual
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Certification

  • WHMIS, 01/01/23, 02/01/25
  • St. John Ambulance First Aid, 10/01/21-11/01/24
  • Standard First Aid CPR-C & AED - Blended
  • WAVE Machine By Raymond Jhonston, 03/01/20-03/01/26
  • Pallet Stacker Machine By Blue Giant, 03/01/20-03/01/26

Timeline

Senior Warehouse / Keyholder

BEST BUY CANADA
11.2022 - Current

Merchandiser/ Part time

Shoppers Drug mart
01.2021 - 02.2024

Fulfillment Specialist

Best Buy
01.2019 - 11.2022

Product process Specialist

Best Buy
03.2015 - 01.2019

Manager

ISTORE
10.2014 - 03.2015

College Diploma - Electronic Engineering

MSU University

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Umesh Patel