Ume Kalsum
Montreal,QC
Summary
"Twelve years of progressive experience and achievements in sales, marketing, and retail roles, with a strong track record of expertise in driving business growth. Widely recognized for excellence in sales and marketing strategies, leading to invitations within the industry to share insights and best practices."
Overview
6
6
years of professional experience
Work History
Customer Services and Sales Manager
Wateen Telecom Limited
03.2018 - 02.2021
Sales and Marketing Manager
City School System
10.2014 - 12.2015
Education
Masters In Business Administration - Business Administration
National College of Business Administration
Lahore Pakistan 05.2007
Bachelors Of Computer Sciences - Computer Science
National College of Business Administration
Lahore Pakistan 04.2004
Skills
Analyzing different sales and marketing systems
Reading Books
Building new strategic techniques
Montessori Study trends
HR trends
CCNA Diploma in IT Office and Networking Diploma in Web Engineering IELTS 7 Band Moderate user of Chinese language Moderate user of French language
- Customer Service
- Staff Management
- Staff Training
- Time Management
- Product Knowledge
- Customer Relationship Management (CRM) Software
- Job Assignments
- Collection Calls
- Leadership
- Research
- Customer Experience Management
- Call Center Strategy
- Media Options
- Special Assignments
- Social Media Platforms
- Scheduling and Coordinating
- Training Programs
- Customer Relations
ADDITIONAL QUALIFICATIONS • LAMP ( Leadership and Management Program ) • SDCC (School development ce
ADDITIONAL QUALIFICATIONS
• LAMP ( Leadership and Management Program )• SDCC (School development certification course)• ECLC (Early child Learning certificate)• Montessori Diploma• ESL- English Secondary Language• Improve Students Achievement Through Assessment• Parent-Teacher Communication• Bullying Stops Here• Managing a Classroom Focused on Learning• Building Bridges, Nurturing Community: Teaching Literacy through Drama• Tribes: Building Classroom Community• Teaching about the Islamic Golden Age• Curriculum: Considering Multiple Intelligence in the Classroom
Timeline
Customer Services and Sales Manager
Wateen Telecom Limited
03.2018 - 02.2021
Sales and Marketing Manager
City School System
10.2014 - 12.2015
Masters In Business Administration - Business Administration
National College of Business Administration
Bachelors Of Computer Sciences - Computer Science
National College of Business Administration
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