Umberine Fay Massey
Antioch
Summary
Dynamic professional with a proven track record at Pittsburg Unified School District, enhancing student success and community engagement through strategic planning and effective communication. Excelled in developing intervention plans and fostering collaborative environments, resulting in improved academic and behavioral outcomes. Skilled in relationship building and problem-solving, driving positive changes in educational settings.
Overview
12
12
years of professional experience
Work History
Coordinator of Services Team
Pittsburg Unified School District
03.2021 - Current
- Introduced new services to Willow Cove including, People who care (PWC), Beyond Violence, CAL KIDS, Wrap around, Bay Church, Bollinger Canyon (sister school).
- Started new programs for the Willow Cove Community including- Mentorship, Leadership(4th and 5th grades), Peace makers, Social groups
- Entered data in Aeries, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Identified the needs including mental health services, physical health and long term services and support. Developed a service plan to address these identified needs.
Behavior Support Assistant GE
Pittsburg Unified School District
08.2019 - Current
- Assisted in the development of behavior intervention plans, resulting in reduced disruptive behaviors.
- Executed lower-level behavior interventions and de-escalation with students of concern.
- Maintained detailed records of student progress, facilitating data-driven decision-making for interventions.
- Provided one-on-one support to students, promoting their social and emotional growth.
- Facilitated group activities to teach essential social skills, improving peer interactions and friendships among students.
- Partnered with school counselors to provide comprehensive support services for students experiencing emotional or behavioral difficulties.
- Fostered a safe, inclusive classroom environment that prioritized the emotional well-being of all students while promoting academic success.
Behavior Support Assistant Special Ed
Pittsburgh Unified School District
08.2018 - 07.2019
- Collaborated with teachers to develop effective classroom management techniques for improved learning outcomes.
- Executed lower-level behavior interventions and de-escalation with students of concern.
- Maintained detailed records of student progress, facilitating data-driven decision-making for interventions.
- Enhanced student behavior by implementing individualized support plans and strategies.
- Coordinated with special education professionals to ensure seamless integration of services for students requiring additional behavioral assistance.
- Assisted teachers with supervision of students in instructional settings.
- Provided one-on-one support to students with special needs, promoting their social and emotional growth.
Parent Liaison
Pittsburg Unified School District
08.2015 - 07.2017
- Coordinated parent education initiatives, including guest speakers and workshops, to provide families with valuable information on various topics related to child development and academic success.
- Collaborated with teachers to develop strategies for improving student performance, resulting in increased academic achievement.
- Provided strategic counseling to parents or guardians with difficulty in raising children and developed corrective action plans.
- Helped develop special programs, events, and workshops to inform and better involve parents.
- Provided support to families in need by connecting them with relevant resources within the community.
- Organized educational workshops for parents on topics such as literacy development, homework strategies, and healthy lifestyles, empowering families to better support their children''s learning at home.
- Promoted a culture of inclusivity by facilitating discussions around diversity and cultural competence among staff members.
Night Auditor Supervisor
Hilton Hotels Corporation
01.2012 - 06.2015
- Prepared comprehensive reports for management on nightly operational performance, enabling informed decision-making regarding future strategies and improvements.
- Conducted thorough reviews of daily transactions, ensuring accuracy in all financial records for the hotel.
- Assisted guests with check-in and check-out processes, ensuring a seamless experience during their stay at the hotel.
- Managed front desk operations during overnight shifts, providing exceptional customer service to guests throughout their stay.
- Maintained a safe and secure environment both for guests and staff by adhering to hotel safety protocols and monitoring security systems throughout the night.
- Collaborated with management to implement new policies and procedures, boosting overall operational effectiveness.
- Developed strong relationships with other departments, facilitating effective communication and teamwork across the hotel''s operations.
- Mentored and trained new night auditors, fostering a productive work environment with well-equipped staff members.
Education
BBA - Business Administration And Management
Govt Commerce College
Karachi Pakistan07.1986
Skills
- Strategic Planning
- Work Planning and Prioritization
- Relationship Building
- Communication skills
- Collaboration
- Community Engagement
- Team work
- Problem solving
- Conflict Resolution
Urdu, Punjabi, Hindi
Proficient in reading, writing and speaking all three languages.
Languages
Urdu
Full Professional
Timeline
Coordinator of Services Team
Pittsburg Unified School District
03.2021 - Current
Behavior Support Assistant GE
Pittsburg Unified School District
08.2019 - Current
Behavior Support Assistant Special Ed
Pittsburgh Unified School District
08.2018 - 07.2019
Parent Liaison
Pittsburg Unified School District
08.2015 - 07.2017
Night Auditor Supervisor
Hilton Hotels Corporation
01.2012 - 06.2015
BBA - Business Administration And Management
Govt Commerce College
Similar Profiles
Kamilah GoodwinKamilah Goodwin
Campus Resource Assistant at Pittsburg Unified School DistrictCampus Resource Assistant at Pittsburg Unified School District
Juanita GwinJuanita Gwin
School Bus Driver at Pittsburg Unified School DistrictSchool Bus Driver at Pittsburg Unified School District
Mark MaselliMark Maselli
Teacher at Pittsburg Unified School DistrictTeacher at Pittsburg Unified School District