Umber Sheikh
Newmarket,Ontario
Summary
Qualified professional with proven ability to accurately and efficiently fill medication prescriptions while adhering to safety and quality control. Experienced in delivering excellent customer service, resolving issues and managing inquiries. Skilled in working collaboratively with other healthcare professionals to provide patient care.
Experienced and reliable Team Manager with successful history leading and motivating staff members to exceed goals. Offers excellent communication and organizational skills. Adept at resolving conflicts and addressing emerging issues.
Overview
17
17
years of professional experience
2
2
Certification
Work History
Administrator/Content & Social Media Manager
World One Import Inc
01.2019 - Current
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Improved employee productivity with effective time management strategies for daily tasks.
- Enhanced internal communication by creating a centralized information hub accessible to all staff members.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Facilitated live events such as Q&A sessions or product launches on various social platforms engaging audiences directly.
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Community Pharmacist
Boots The Chemists
08.2011 - 04.2016
- Improved patient medication adherence by providing comprehensive counseling and follow-up consultations.
- Enhanced pharmacy workflow efficiency by implementing innovative inventory management techniques.
- Streamlined prescription filling process for faster service, leading to increased customer satisfaction.
- Developed strong relationships with healthcare providers, resulting in improved patient care and communication.
- Mentored pharmacy interns to foster their growth as future professionals, sharing knowledge of best practices and real-world experience.
- Assisted in the design of a streamlined drug ordering system for improved inventory control, reducing waste costs.
- Participated in local health fairs to provide valuable information on various topics including medication safety and wellness strategies.
- Collaborated with other healthcare professionals to develop patient-centered care plans, promoting comprehensive and coordinated services.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
Pharmacist
Lloyds Pharmacy
07.2008 - 07.2011
- Improved patient outcomes by providing comprehensive medication therapy management and counseling.
- Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.
- Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
Pharmacy Intern
Lloyds Pharmacy
06.2007 - 06.2008
- Improved patient understanding by providing thorough medication counseling and answering questions in a clear manner.
- Enhanced pharmacy efficiency by assisting in inventory management, medication storage organization, and restocking shelves.
- Contributed to a positive patient experience with excellent customer service skills while assisting at the pharmacy counter.
- Ensured accuracy in prescription processing by double-checking all medications before dispensing to patients.
Education
Masters of Pharmacy - Pharmacy
University of Strathclyde
Glasgow, ScotlandSkills
- Supplies Ordering
- Office Administration
- Events Coordination
- Patient Care Optimization
- Relationship Building
- Attention to Detail
- Collaboration and Teamwork
- Written Communication
- Staff Management
- Team Development
- Performance Management
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Native or Bilingual
Certification
- Certificate in Standard First Aid & CPR/AED level C
CSA Std. Z1210-17 – Intermediate, Heart2Heart/First aid/CPR Canadian Red Cross - Completed October 17 2023 - Valid till October 16 2026 - Certificate in Injections and Immunizations - Canadian Council on continuing Education in Pharmacy as Competency-Mapped Certificate program for Immunization and Injection, PharmAchieve - Completed March 12 2024
Timeline
Administrator/Content & Social Media Manager
World One Import Inc
01.2019 - Current
Community Pharmacist
Boots The Chemists
08.2011 - 04.2016
Pharmacist
Lloyds Pharmacy
07.2008 - 07.2011
Pharmacy Intern
Lloyds Pharmacy
06.2007 - 06.2008
Masters of Pharmacy - Pharmacy
University of Strathclyde
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