Umar Mohamed
Toronto,ON
Summary
Dynamic professional with a proven track record at Exclusive Auto Care, enhancing department performance and customer satisfaction through innovative process improvements and effective team mentoring. Skilled in automotive detailing and business development, adept at fostering client relationships and optimizing operational efficiency. Demonstrates exceptional technical knowledge and leadership, contributing to significant project successes and safety standards.
Overview
3
3
years of professional experience
Work History
Detailing Business
Exclusive Auto Care
03.2023 - 05.2024
- Improved overall department performance by setting clear goals and monitoring progress regularly.
- Maintained a safe working environment by enforcing safety protocols and conducting regular inspections.
- Managed multiple projects simultaneously, ensuring timely completion and adherence to quality standards.
- Enhanced detailing efficiency by implementing streamlined processes and organizational systems.
- Mentored junior staff members in best practices for detailing techniques, contributing to their professional development within the organization.
- Reduced resource waste by optimizing material usage during the detailing process.
- Developed strong relationships with clients through consistent follow-up and open communication channels.
- Achieved high levels of customer satisfaction with attention to detail and excellent communication skills.
- Implemented new software tools that improved accuracy and efficiency within the detailing department.
- Managed team of four personnel focused on providing expert detailing services to valued customers.
Volunteer
Malvern Community Farm
06.2023 - 08.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
Social Media Promoter
Artistspot
03.2021 - 05.2023
- Boosted product sales by demonstrating product features and benefits during promotional events.
- Identified potential marketing opportunities to increase brand awareness.
- Developed strong relationships with potential customers for improved brand awareness and loyalty.
- Researched and identified new business opportunities.
- Secured media coverage for promotions by establishing relationships with big media outlets and influencers.
Education
Bachelor of Science - Automotive Engineering
Ontario Tech University
Oshawa, ON09.2024
High School Diploma -
West Hill Collegiate Institute
Toronto, ON06.2024
Skills
- Health and safety
- Technical knowledge
- Automotive detailing
- Scheduling Coordination
- Sales Support
- Vehicle Restoration
- Training and mentoring
- Inventory Control
- Business Development
Languages
English
Native or Bilingual
Accomplishments
Coding competition at Mc Master University
Timeline
Volunteer
Malvern Community Farm
06.2023 - 08.2023
Detailing Business
Exclusive Auto Care
03.2023 - 05.2024
Social Media Promoter
Artistspot
03.2021 - 05.2023
Bachelor of Science - Automotive Engineering
Ontario Tech University
High School Diploma -
West Hill Collegiate Institute
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