Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Umang Sharma

Prince George,BC

Summary

Hardworking and passionate job seeker with strong organizational skills ready to help team achieve organizational goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

ANW
05.2023 - 07.2023

I took on a wide range of duties as a customer service representative. These included effectively handling customer complaints, processing drive through orders accurately, ensuring the best inventory replenishment, keeping a spotless and organized environment through routine cleaning activities, and effectively managing in house orders. I was able to improve my organizational, communication and problem solving abilities in this work, all of which helped me to provide customers with high-quality service.

Supervisor : Akshat Khatri

Contact : +1 (647) 675-2261

Sales Associate

Croma
09.2022 - 12.2022

In my role as a Sales Associate, i was responsible for greeting customers and assisting them with their inquiries, explaining product features and benefits to customers and processing customer transactions, including cash, credit and gift card payments. It also included ensuring that the products are properly stocked in inventory and resolving customer complaints or issues in a timely and satisfactory manner.


Manager : Pranjali Sharma

Contact : +91 9106629839

Customer Sales Representative

Vijay Sales
07.2021 - 08.2022

As a Customer Sales Representative, my daily tasks included answering phone calls and emails from customers, addressing their inquiries and providing solutions to their problems. My job also included maintaining a customer database and providing product information to customers.


Manager : Chansi Khatri

Contact : +91 7046005894

Education

BBA - Business Administration

University of Northern British Columbia
Prince George, BC
01.2027

High School Diploma -

Delhi Public School Tapi
Surat, India
03.2022

Skills

  • Customer Service
  • Ability to Learn Quickly
  • Ability to Work in Team
  • Communication Skills
  • Stocking and Replenishing
  • Order Processing
  • Warehousing Functions

Certification

Serving It Right

(Valid till - 2028)

Timeline

Customer Service Representative

ANW
05.2023 - 07.2023

Sales Associate

Croma
09.2022 - 12.2022

Customer Sales Representative

Vijay Sales
07.2021 - 08.2022

BBA - Business Administration

University of Northern British Columbia

High School Diploma -

Delhi Public School Tapi

Serving It Right

(Valid till - 2028)

Umang Sharma