Umair Qureshi
Oakville
Summary
Enthusiastic and dedicated automotive sales professional recognized for delivering superior customer service and demonstrating strong product knowledge. Skilled in negotiation and persuasion, with a proven ability to engage clients and close sales effectively. Eager to leverage expertise in automotive sales to contribute to the success of a dynamic dealership team. Committed to building lasting relationships with customers, ensuring satisfaction and fostering loyalty through attentive service and honest business practices.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Executive
Halton Honda
06.2023 - 04.2024
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Enhanced customer satisfaction by providing tailored consultations, understanding client needs, and delivering exceptional service that matched their preferences..
- Developed and maintained strong relationships with customers, leading to high rates of repeat and referral business, which significantly contributed to the dealership’s revenue growth.
- Conducted detailed demonstrations of vehicle functionalities to customers, ensuring clarity and boosting confidence in their purchasing decisions.
Lot Attendant
Halton Honda
12.2020 - 06.2023
- Managed vehicle display and placement to maximize visibility and sales potential on the lot, ensuring optimal presentation and accessibility.
- Performed regular inventory checks to maintain accurate sales records and ensure availability of key models, facilitating efficient sales processes.
- Assisted in the demonstration of vehicle features to potential buyers, providing essential information and enhancing customer decision-making processes.
- Utilized organizational skills to streamline lot operations, reducing vehicle retrieval times during high-traffic sales periods, which enhanced overall customer service.
Sales Associate
Gears Bike Shop
03.2016 - 09.2019
- Successfully implemented targeted upselling techniques, enhancing accessory sales by 35%.
- Customized bike fittings for over 200 clients, ensuring high customer satisfaction and loyalty.
- Actively participated in promotional events and sales campaigns, increasing store traffic and boosting overall sales figures.
- Provided expert advice and recommendations on new products and technologies in the cycling industry, establishing trust and authority among customers.
Education
Diploma - Information Technology Support Services
Sheridan College
Brampton06-2022
High School Diploma -
Sir WIlfrid Laurier Collegiate Institute
Toronto, ON06-2017
Skills
- Customer service
- Product knowledge
- Sales expertise
- Sales presentations
- Digital Literacy
- Effective Communication
Languages
English
Certification
- OMVIC License (Ontario Motor Vehicle Industry Council) | 2023
Timeline
Sales Executive
Halton Honda
06.2023 - 04.2024
Lot Attendant
Halton Honda
12.2020 - 06.2023
Sales Associate
Gears Bike Shop
03.2016 - 09.2019
Diploma - Information Technology Support Services
Sheridan College
High School Diploma -
Sir WIlfrid Laurier Collegiate Institute
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