Umair Jibran
Toronto,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Rides Foreman
Centreville Amusement Park
05.2023 - 09.2023
- Checked equipment to determine if maintenance was required.
- Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
- Evaluated employee performance and coached and trained to improve weak areas.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Rides Attendant
Centreville Amusement Park
05.2022 - 09.2022
- Served as a positive role model for new hires, demonstrating professionalism and commitment to safety throughout all aspects of the job.
- Demonstrated adaptability by quickly learning new skills as needed when assigned to different areas within the park.
- Conducted thorough safety checks on all rides, contributing to an accident-free work environment.
- Participated in regular safety meetings to stay up-to-date on industry standards and best practices for ride operations.
Web Development Assistant
U+ Education
02.2022 - 06.2022
- Designed, implemented and monitored web pages, plugins and functionality for continuous improvement.
- Worked on company main websites.
- Attended seminars and symposiums to improve overall knowledge and understanding.
- Researched and contacted potential business clients.
Education
Bachelors of Engineering -
York University
12.2023
Ontario Secondary School Diploma -
Marc Garneau Collegiate Institute
06.2023
Skills
- Ability to work in a team
- Costumer Service
- Ability to work under pressure
- Strong Communication skills
- Heavy lifting
- Computer skills
References
- Keon Emijio, Rides Supervisor, Centreville Amusement Park, 6475422276, kemijio@gmail.com
- Lauren Lucas, U+ HR, U+ Education, 7789385660, lucas.lauren2@gmail.com
Timeline
Rides Foreman
Centreville Amusement Park
05.2023 - 09.2023
Rides Attendant
Centreville Amusement Park
05.2022 - 09.2022
Web Development Assistant
U+ Education
02.2022 - 06.2022
Bachelors of Engineering -
York University
Ontario Secondary School Diploma -
Marc Garneau Collegiate Institute
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