Summary
Overview
Work History
Education
Skills
LANGUAGES SKILLS:
Timeline
Generic
UMAIR AFZAL

UMAIR AFZAL

Surrey,BC

Summary

Operations management professional skilled in team leadership and compliance review. Demonstrates a strong focus on staff development, operational efficiency and quality assurance, fostering collaboration to meet organizational goals. Expertise in problem-solving to enhance service delivery and customer satisfaction.

Overview

12
12
years of professional experience

Work History

Services Manager

Meezan Bank
Gujranwala
02.2019 - 06.2023
  • Supervised and prepared SBP/Head Office periodical returns, ensuring timely and accurate reporting.
  • Coordinated with branches and head office on daily operational matters.
  • Executed non-financial transaction approvals.
  • Balanced cash, cleared transactions, and processed remittances.

Cashier

Bank Alfalah
01.2014 - 02.2019
  • Assisted customers with product inquiries and provided knowledgeable recommendations.
  • Managed cash register operations, including handling payments and issuing receipts.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Cashier

FryMaster
05.2011 - 01.2014
  • Processed customer transactions accurately and efficiently at FryMaster.
  • Maintained clean and organized checkout area to enhance customer experience at FryMaster.
  • Handled cash, credit, and digital payments securely at FryMaster.

Education

MBA - Business Administration

Allama Iqbal Open University
Islamabad
01-2013

B.Com - Commerce

Punjab University
Lahore
01-2005

High School - Commerce

Gujranwala Board of Intermediate And Secondary Education
Gujranwala
01-2003

School -

Quaid-e-Azam Divisional Public School
Gujranwala
01-2001

Skills

  • Regulatory compliance
  • Quality management
  • Operational efficiency
  • Supply chain management
  • Logistics coordination
  • Operational planning
  • Staff management
  • Workforce management
  • Team leadership
  • Task prioritization
  • Analytical problem solving
  • Dispute resolution
  • Documentation
  • Interpersonal communication

LANGUAGES SKILLS:

English, Urdu, Punjabi

Timeline

Services Manager

Meezan Bank
02.2019 - 06.2023

Cashier

Bank Alfalah
01.2014 - 02.2019

Cashier

FryMaster
05.2011 - 01.2014

MBA - Business Administration

Allama Iqbal Open University

B.Com - Commerce

Punjab University

High School - Commerce

Gujranwala Board of Intermediate And Secondary Education

School -

Quaid-e-Azam Divisional Public School
UMAIR AFZAL