Umadevi Godishala
Montréal,QC
Summary
Results-driven Software Quality Assurance Analyst with over five years of experience testing web and mobile applications in financial and enterprise environments. Skilled in manual, regression, and API testing, with a strong understanding of test design, defect management, and quality assurance best practices. Experienced in agile development cycles and committed to delivering reliable, high-quality software, aligned with business and compliance requirements. ISTQB certified, with a proven ability to support cross-functional teams and drive process improvements.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Software Quality Assurance Analyst
Cigo Tracker
Montréal, QC
02.2021 - 07.2024
- Spearheaded QA initiatives as the first dedicated tester, ensuring the quality of both web and mobile delivery management applications.
- Conducted manual testing on iOS, Android, and web platforms, identifying and documenting bugs in JIRA.
- Migrated the QA process from spreadsheets to TestRail, and integrated documentation into Confluence to streamline collaboration.
- Created and executed detailed test plans and regression suites aligned with each release cycle.
- Performed API testing using Postman, validating endpoint behavior, status codes, and data integrity.
- Supported cross-functional teams by delivering clear bug reports and quality metrics, contributing to consistent release readiness.
- Provided onboarding and training for new QA team members, and collaborated closely in agile sprint planning and reviews.
Functional Quality Analyst
GlobalStep
Montreal, QC
12.2019 - 01.2021
- Collaborated with cross-functional teams to perform functional, regression, and post-release testing.
- Created test cases for positive, negative, and edge scenarios to ensure robust application performance.
- Executed systematic defect reporting using JIRA, and provided detailed documentation for development teams.
- Conducted compatibility testing across multiple platforms, ensuring functionality on PC and PS4 devices.
- Attended review meetings, and actively participated in the resolution of critical bugs.
Quality Assurance Specialist
RealPage
Hyderabad, India
06.2012 - 02.2016
- Validated business workflows and user functionality for real estate management web applications.
- Conducted smoke, sanity, and regression testing as part of major software release cycles.
- Identified gaps in existing test processes, and recommended actionable process improvements to leadership.
- Collaborated with development teams to clarify requirements and align testing objectives with business needs.
- Delivered clear documentation of test results, enhancing traceability and accountability during issue resolution.
Sr. Analyst
Cognizant Technology Solutions
Hyderabad, India
01.2011 - 06.2012
- Supported CitiBank USA’s mortgage servicing operations, focusing on the timely and accurate disbursement of delinquent property taxes for borrower accounts.
- Coordinated with county tax offices across the U.S. to verify outstanding tax amounts, confirm due dates, and resolve discrepancies before initiating payments.
- Processed tax disbursements for escrow and non-escrow accounts, ensuring compliance with client policies and regulatory guidelines.
- Maintained tax data and borrower information using MSP (Mortgage Servicing Platform) and internal client systems.
- Met quality and turnaround standards under strict service-level agreements (SLAs) in a high-volume, deadline-driven environment.
Research Analyst
FactSet Research Systems
Hyderabad, India
07.2009 - 11.2010
- Collected and verified financial data from corporate filings and public reports for timely updates to FactSet database.
- Maintained and updated company and market data, enhancing integrity of financial datasets for global clients.
- Analyzed large volumes of financial data to identify trends and discrepancies, facilitating improved insights.
- Conducted regular quality control checks to ensure data accuracy and compliance with internal standards.
Education
Graduate certificate - Financial Technology
McGill School of Continuing Studies
true12-2025
MBA - Finance
Osmania University
India05-2008
Bachelor of Commerce - Accounting And Finance
Kakatiya University
India04-2005
Skills
- Manual and Regression Testing
- Functional and API Testing (Postman)
- Test Case Design and Execution
- Test Management Tools (TestRail, JIRA)
- SQL and Data Validation
- Financial Application Testing
- UAT and Compliance Support
- Agile/Scrum methodology
- Cross-browser and mobile testing
- Defect Tracking and Reporting
Certification
- ISTQB Certified Tester - Foundation Level (May 2019)
References
References available upon request.
Timeline
Software Quality Assurance Analyst
Cigo Tracker
02.2021 - 07.2024
Functional Quality Analyst
GlobalStep
12.2019 - 01.2021
Quality Assurance Specialist
RealPage
06.2012 - 02.2016
Sr. Analyst
Cognizant Technology Solutions
01.2011 - 06.2012
Research Analyst
FactSet Research Systems
07.2009 - 11.2010
Graduate certificate - Financial Technology
McGill School of Continuing Studies
MBA - Finance
Osmania University
Bachelor of Commerce - Accounting And Finance
Kakatiya University
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