Uma Rahul
Vancouver,BC
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
18
18
years of professional experience
Work History
Cashier/Server
RKS's House Of Dosas
02.2023 - Current
- It has enhanced customer satisfaction by providing efficient and accurate cash transactions.
- We streamlined the checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
Administrative Assistant
AKJ Bricks
07.2012 - 12.2021
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff by scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensure accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building solid relationships.
Postgraduate Assistant
Mahatma Montessori Matriculation Hr.Sec.School
06.2006 - 04.2012
- Improved overall class participation by implementing group activities and project-based learning.
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
- Designed and implemented engaging classroom activities, resulting in higher student interest and motivation.
- Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
Education
MBA - Marketing Management
UNIVERSITY CANADA WEST
Vancouver, BC06.2024
Master of Science - Bioinformatics
UNIVERISTY OF MADRAS
CHENNAI, TAMIL NADU, INDIA04.2006
Skills
- POS Systems
- Customer Service
- Returns Processing
- Work Ethic and Integrity
- Computer Literacy
- Basic Math Competence
- Complex Problem-Solving
- Sales Expertise
- Time Management Skills
- Written and Verbal Communication
- Adaptability and Flexibility
- Professionalism and Courtesy
- Reliability and Punctuality
Languages
English
Professional Working
French
Elementary
German
Limited Working
Hindi
Full Professional
Tamil
Native or Bilingual
Timeline
Cashier/Server
RKS's House Of Dosas
02.2023 - Current
Administrative Assistant
AKJ Bricks
07.2012 - 12.2021
Postgraduate Assistant
Mahatma Montessori Matriculation Hr.Sec.School
06.2006 - 04.2012
MBA - Marketing Management
UNIVERSITY CANADA WEST
Master of Science - Bioinformatics
UNIVERISTY OF MADRAS
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