To obtain a position as a customer service representative, utilizing exceptional interpersonal and organizational skills in a proactive and professional manner.
Overview
11
11
years of professional experience
Work History
Store Associate
Salad Bar, Longos, Leaside
10.2018 - Current
Knowledge in products that are being sold, Maintaining the area, food, Aiding customers
Customer Service Representative
Reginos Pizza - Aurora, ON
06.2013 - 08.2013
In depth knowledge of maintaining first contact between establishment and customer, Highly skilled in resolving customer complaints and addressing questions, Answered and forwarded phone calls, Maintained company's database, Updated mailing lists, Maintained cleanliness of reception area
Education
Bachelor's Degree -
Skills
MULTI-LINE
TELEPHONE
CORRESPONDENCE
FILING
FRONT DESK
Cash Handling
Sales
Customer Assistance
Customer Service Best Practices
Positive Customer Engagement
Communications Strategies
Languages
English
Full Professional
Additional Information - Key Strengths
Excellent knowledge of providing first contact services at the front desk
Well versed in scheduling appointments and meetings
Familiarity with operating multi-line telephone systems
Proficient in handling filing systems and correspondence
Multilingual: English, Hindi, Marathi and Tamil
Computer: Databases, Word, Excel, PowerPoint and Outlook; Internet.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Store Associate - Salad Bar, Longos, Leaside
10.2018 - Current
Customer Service Representative - Reginos Pizza - Aurora, ON