ULRICH N'ZI
Montreal,QC
Summary
I'm a detail-oriented team player with strong organizational skills. I have the ability to handle multiple projects simultaneously with a high degree of accuracy.
I'm seeking a full-time position that offers professional challenges utilizing my interpersonal, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Tutor
EUREKA ASSISTANCE
01.2024 - Current
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Promoted critical thinking skills through engaging activities and consistent reinforcement of complex concepts.
- Collaborated with fellow tutors to develop effective strategies for addressing diverse student needs and abilities.
- Enhanced students'' understanding of subject matter by incorporating real-world examples into lessons.
Technical Publications Specialist
BOMBARDIER AEROSPACE
01.2023 - 01.2024
- Management and processing of data related to aircraft maintenance manuals
- Managing and troubleshooting customer accounts on SmartPubs V5 platforms
- Production of weekly reports on V5 platform performance
- Compilation and advanced data processing in Excel
- Increased customer satisfaction by providing timely and accurate product documentation for various software applications.
- Collaborated with engineering teams to ensure technical accuracy in all published materials.
Recruiting Assistant
KORPOWER
09.2021 - 08.2022
- Pre-screened applicants and scheduled interviews with appropriate team members if needed.
- Supported hiring process by scheduling interviews, conducting reference checks and completing various paperwork.
- Communicated with average of 10 applicants per day at various stages of hiring process.
- Reviewed applications for experience and fit with posted positions.
Online Tutor
EUREKA ASSISTANCE
06.2020 - 08.2021
- Given the Covid-19 pandemic and the confinement conditions that the world has experienced, I reacted by creating a personal online tutoring business, thus taking advantage of my academic qualities. I therefore teach mathematics and physics at the secondary and college levels as well as French and English courses.
- Analyzed student progress to adjust lesson planning for improvement.
- Utilized Zoom and Microsoft Teams to provide online instruction in group and one-on-one environments.
Barista
Xavier Artisan
10.2019 - 02.2020
- During my academically intense course sessions, this job allowed me to keep a social balance and to strengthen my interaction and communication skills. The qualities I had to demonstrate were sympathy, courtesy and being able to make visitors comfortable.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Controlled line and crowd with quick, efficient service.
Customer Service Representative
Walmart
10.2018 - 02.2019
- This position allowed me to develop my customer service skills (a task that I particularly like), to strengthen my confidence with strangers, to manage the simultaneous pressure of several customers and also to defuse conflict situations with simple gestures.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Science - Mechanical Engineering
Polytechnique Montréal
Montreal, QC12.2024
Associate of Applied Science - Pure Mathematics
INP-HB
Yamoussoukro, CI12.2017
High School Diploma -
Lycée Classique D'Abidjan
Abidjan07.2015
Skills
- French, native speaker
- English, fluent in speech and writing
- Python, Undergrad level
- Microsoft Office, all programs
- Excel, VBA and formulas
- SAP
- Business Management
- Analysis, brainstorming and solutions development
Accomplishments
- Monthly performance award and
customer satisfaction, Bombardier - Prototype robot for collecting garbage on a lake
- Creation of a personal tutoring business
- Top 100 students in national high school exams (Cote d'Ivoire).
- I've set a school record of 98% at the final exam of physics in high school.
- I theoretically designed a device for automatically clear snow from cars
Certification
- IT support, Google.
- Driver safety and security, Amazon.
- Laboratory safety and security, Polytechnic Montreal.
- Python coding advanced level, Polytechnic Montreal.
- Warehouse safety and work methods, Randstad.
- 3D printing training, Polytechnic Montreal.
- Driving License Class 5 with 9 years of experience.
Timeline
Tutor
EUREKA ASSISTANCE
01.2024 - Current
Technical Publications Specialist
BOMBARDIER AEROSPACE
01.2023 - 01.2024
Recruiting Assistant
KORPOWER
09.2021 - 08.2022
Online Tutor
EUREKA ASSISTANCE
06.2020 - 08.2021
Barista
Xavier Artisan
10.2019 - 02.2020
Customer Service Representative
Walmart
10.2018 - 02.2019
Bachelor of Science - Mechanical Engineering
Polytechnique Montréal
Associate of Applied Science - Pure Mathematics
INP-HB
High School Diploma -
Lycée Classique D'Abidjan
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