Ulisess Piva
Redding
Summary
Dynamic professional with extensive experience in restaurant management, notably at Applebee's, where I delivered impactful training and established operational standards. Proven expertise in budget oversight and team leadership, driving profitability and enhancing guest satisfaction through effective inventory management and strong interpersonal skills.
Overview
4
4
years of professional experience
Work History
Assistant manager
Applebees
Redding
03.2025 - Current
- Delivered hands-on training and guidance to new staff during pre-opening and launch phases.
- Provided comprehensive Back-of-House (BOH) support, ensuring proper food preparation, recipe compliance, and consistency in quality.
- Assisted in establishing opening-day operational standards and workflows to promote smooth and efficient service.
- Collaborated with management teams to identify training needs and reinforce brand standards across new locations.
General Manager
Falafel Corner
Redding
08.2022 - 01.2025
- Oversaw budgets, inventory, and cost controls to maximize profitability.
- Managed daily restaurant operations to enhance service quality and guest satisfaction.
- Hired, trained, and supervised staff to maintain a high-performing team.
- Maintained food, service, and facility quality across all shifts.
- Executed marketing strategies to increase customer engagement and loyalty.
- Developed and adjusted employee schedules, balancing labor requirements with customer demand.
Education
Associate degree -
Shasta College
Redding, CA06-2026
High School Diploma -
Lodi High School
Lodi, CA06-2023
Skills
- Project management
- Budget oversight
- Inventory Management
- Business operations
- Core Training & leadership
- Team management
- Computer/data entry skills
- Bilingual communication
- Interpersonal skills
Timeline
Assistant manager
Applebees
03.2025 - Current
General Manager
Falafel Corner
08.2022 - 01.2025
Associate degree -
Shasta College
High School Diploma -
Lodi High School