Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ulises Gonzalez

Food Service Retailer
Norwalk,CA

Summary

Motivated Crew Member with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members. Energetic Crew Member known for high productivity and efficient task completion. Skilled in customer service, teamwork, and time management, ensuring smooth operations in fast-paced environments. Excel in communication, adaptability, and problem-solving, contributing to team success and customer satisfaction. Hardworking crew member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks.

Overview

5
5
years of professional experience
3
3
years of post-secondary education
2
2
Languages

Work History

Crew Member

McDonald's
Norwalk, California
03.2023 - Current
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Checked expiration dates on all products before serving them to customers.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Handled customer interactions professionally to ensure satisfaction and resolve inquiries effectively.
  • Provided exceptional customer service by addressing concerns and fostering positive experiences.
  • Maintained a professional demeanor while assisting customers, contributing to a welcoming environment.

Car Detailer

LA Calipers
Los Angeles, California
02.2020 - 03.2021
  • Cleans engine compartment by removing grease buildup with degreaser solution.
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided exceptional customer service and addressed customer inquiries.

Education

Some College - Undeclared

Cerritos College
Norwalk, CA
09.2022 - Current

Skills

  • Customer service

  • Time management

  • Task prioritization

  • Inventory restocking

  • Valid Driver's license

  • Teamwork and collaboration

  • Willingness to learn

Timeline

Crew Member

McDonald's
03.2023 - Current

Some College - Undeclared

Cerritos College
09.2022 - Current

Car Detailer

LA Calipers
02.2020 - 03.2021
Ulises GonzalezFood Service Retailer