Uliana Matola
Etobicoke,Ontario
Summary
Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Successful in coordinating and executing meetings, travel, and special events.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Child Care Assistant
Eco Kids Child Care Center
Etobicoke, ON
03.2021 - Current
- Helped plan age-appropriate activities according to individual needs of each child.
- Interacted with parents on a regular basis regarding their child's development progress.
- Participated in staff meetings to discuss strategies for improving the quality of care provided to the kids.
- Maintained accurate records including daily attendance sheets, incident reports.
- Developed and enforced positive strategies to encourage good behavior.
- Balanced schedules to promote optimal rest, play and educational periods.
Administrator
K’Len
Ilnytsia
09.2015 - 10.2020
- Coordinated and managed daily administrative operations of the office.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Provided assistance with the planning of events such as staff meetings or conferences.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
Front Desk Receptionist
Ungvarskiy Hotel
Uzhgorod
03.2014 - 06.2015
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Assisted with scheduling appointments for clients and visitors.
Education
M.D. - Hospitality Management
Kyiv National University of Trades And Economics
Kyiv06-2017
Skills
- Customer Service
- Office Management
- Calendar Management
- Administrative Support
- Verbal and Written Communication
- Mail handling
- Attention to Detail
Certification
- Standard First Aid & CPR/AED Level C
Languages
English
Full Professional
Ukrainian
Native/ Bilingual
Russian
Professional
Timeline
Child Care Assistant
Eco Kids Child Care Center
03.2021 - Current
Administrator
K’Len
09.2015 - 10.2020
Front Desk Receptionist
Ungvarskiy Hotel
03.2014 - 06.2015
M.D. - Hospitality Management
Kyiv National University of Trades And Economics
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