Uley Keita
Ottawa,Canada
Summary
Friendly and welcoming, with keen ability to create positive and inviting atmosphere. Possesses strong communication skills and knack for efficiently managing reservations and seating arrangements. Dedicated to enhancing guest experiences and ensuring smooth operations.
Overview
3
3
years of professional experience
Work History
Admin. Assistant
Centretown Psychotherapy
04.2024 - Current
- Open and distribute incoming regular and electronic mail and other material and coordinate the flow of information internally and with other departments and organizations
- Schedule and confirm appointments and meetings of employer
- Order office supplies and maintain inventory
- Set up and maintain manual and computerized information filing systems
- Determine and establish office procedures
- Supervise and train office staff in procedures and in use of current software
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Sales Associate
Bath and Body Works
09.2023 - 01.2024
- Deliver exceptional in-store shopping experiences
- Build a highly satisfied and loyal customer base through engagement, uncovering needs, making product recommendations, and gathering customer information to support continued engagement
- Support product replenishment activities that keep the store full and abundant
- Assist with floor set execution, window changes, visual presentation and marketing placement as needed
Associate
Walmart
09.2022 - 04.2023
- Zone departments
- Answer customers’ questions about merchandise and advise customers on merchandise selection
- Take inventory or examine to identify items to be reordered or replenished
- Stamp, attach, or change price tags on merchandise
- Clean display cases, shelves, and aisles
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
Sales Associate
Alizata
02.2022 - 06.2022
- Greet guests entering the store
- Recommend specific products or services based on the customer’s needs
- Direct customers to the merchandise they are looking for
- Process customer payments
- Clean and stock the sales floor and the workspace
Education
Bachelor of Science - Life Sciences
University of Ottawa
Ottawa, ON04-2026
Skills
- Effective communication skills
- Strong written and verbal skills
- Strong communication skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Scheduling and calendar management
- Excel spreadsheets
LANGUAGES
English
Native or Bilingual
French
Native or Bilingual
Timeline
Admin. Assistant
Centretown Psychotherapy
04.2024 - Current
Sales Associate
Bath and Body Works
09.2023 - 01.2024
Associate
Walmart
09.2022 - 04.2023
Sales Associate
Alizata
02.2022 - 06.2022
Bachelor of Science - Life Sciences
University of Ottawa
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