Ula Galster
Toronto,ON
Summary
Senior leader in digital health, regulatory frameworks and interoperability with extensive experience in health data governance, privacy, and healthcare strategy. Adept at collaborating with government, clinical leaders, and industry partners to advance virtual care, pharmacy technology, and digital transformation in healthcare.
Overview
18
18
years of professional experience
Work History
National Lead, Health & Wellness
Walmart Canada
07.2024 - Current
- Enabled pharmacists to play an expanded role in primary care through the implementation of Pharmacist-Led Clinics, improving access to preventative care, chronic disease management, and minor illness assessments
- Led the development of specialty medication management portals, streamlining prescription processing, patient support programs, and medication adherence tracking for high-cost, complex therapies
- Collaborated with provincial health ministries, pharmacy regulatory bodies, and healthcare providers to integrate Walmart’s pharmacy services with digital health records and interoperability frameworks
- Advanced pharmacy innovation and digital transformation by integrating AI-driven medication management tools, virtual consultations, and patient engagement solutions
Director, Privacy, Policy & Strategy
TELUS Health
03.2019 - 01.2024
- Led privacy strategy and governance for TELUS Health’s digital health platforms, EMRs, virtual care, and pharmacy solutions
- Spearheaded interoperability efforts to enable secure health data exchange across provincial health networks, pharmacies, and clinical care providers
- Engaged with Ontario’s Ministry of Health, regulatory bodies, and clinical associations to shape policy, interoperability standards, and data governance practices
- Chaired the Health Data Governance Working Group and advised business leaders on Law 25 amendments, CASL compliance, and digital health privacy risks
- Provided quarterly Board Audit Committee updates on privacy risks, data governance, and regulatory challenges in digital health
Chief Privacy Officer
Centre for Addiction and Mental Health (CAMH)
08.2018 - 03.2019
- Ensured privacy compliance for EMRs, digital health records, and patient information systems at Canada’s largest mental health research hospital
- Advised on privacy risk management for health system integration projects, enabling secure data sharing with Ontario Health (eHealth Ontario) and provincial health networks
- Partnered with clinical leaders, researchers, and IT teams to align privacy policies with clinical workflows, virtual care, and health informatics advancements
Chief Privacy Officer
Ontario HIV Treatment Network (OHTN)
10.2016 - 08.2018
- Led policy development for health data exchange between clinical sites, research networks, and external healthcare partners
- Developed agreements for the collection, use, and disclosure of personal health information, ensuring compliance with provincial and national privacy laws
- Collaborated with clinicians, public health authorities, and research institutions to support secure and ethical use of health data for treatment and prevention programs
Manager, Legal & Privacy
Cancer Care Ontario (CCO)
09.2012 - 10.2016
- Led privacy strategy for provincial cancer registries, EMRs, and digital health integration projects
- Advised on compliance with PHIPA, FOIPPA, and national data-sharing agreements for clinical research and patient care
- Engaged with hospital networks, oncology specialists, and public health stakeholders to drive data-driven healthcare initiatives
Senior Privacy Analyst
eHealth Ontario
09.2010 - 08.2012
- Conducted Privacy Impact Assessments (PIAs) for Ontario Lab Information System (OLIS), Ontario Drug Benefit System (ODBS), and clinician registries
- Advised on interoperability between provincial EMRs and emerging digital health platforms, ensuring secure health information exchange
- Partnered with hospitals, physicians, and health IT vendors to support Ontario’s EHR integration strategy
Privacy Officer
College of Physicians & Surgeons of Ontario (CPSO)
10.2006 - 08.2010
- Developed privacy frameworks and data governance policies to support physician regulation and EMR adoption in Ontario
- Led risk assessments for electronic health records, patient complaints, and physician practice audits
Education
LLB -
University of Nicolas Copernicus
01.2003
LL.M - Concentration in Law and Technology
University of Ottawa
01.2004
Skills
- Digital Health & Interoperability
- AI-driven health solutions
- Provincial data-sharing frameworks
- Stakeholder Engagement & Leadership
- Strategic Leadership
- Board-level reporting
- Cross-functional team development
- Enterprise risk frameworks
Languages
English
Native or Bilingual
Polish
Native or Bilingual
French
Limited Working
Timeline
National Lead, Health & Wellness
Walmart Canada
07.2024 - Current
Director, Privacy, Policy & Strategy
TELUS Health
03.2019 - 01.2024
Chief Privacy Officer
Centre for Addiction and Mental Health (CAMH)
08.2018 - 03.2019
Chief Privacy Officer
Ontario HIV Treatment Network (OHTN)
10.2016 - 08.2018
Manager, Legal & Privacy
Cancer Care Ontario (CCO)
09.2012 - 10.2016
Senior Privacy Analyst
eHealth Ontario
09.2010 - 08.2012
Privacy Officer
College of Physicians & Surgeons of Ontario (CPSO)
10.2006 - 08.2010
LL.M - Concentration in Law and Technology
University of Ottawa
LLB -
University of Nicolas Copernicus
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