Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Ujjwal Mahajan

Kitchener,ON

Summary

Experienced Security Professional with a strong background in healthcare and municipal security. Skilled in emergency response, mental health crisis management, and use-of-force techniques. Knowledgeable in Ontario Mental Health Act forms and emergency codes, with expertise in surveillance monitoring, access control, and parking enforcement. Proven ability to work with diverse populations, support clinical teams, and maintain safety in high-risk situations. Committed to professionalism and ensuring a secure environment for patients, staff, and the public.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Site Guard

Tone-Gar Security Services
Brantford General Hospital
05.2024 - Current
  • Provided 24/7 security coverage, including emergency and psychiatric units.
  • Assisted with mental health crises using de-escalation, and appropriate use of force when required.
  • Familiar with Ontario Mental Health Act forms.
  • Responded to emergency codes (e.g., Code White, Code Blue) with calm, coordinated action.
  • Monitored surveillance cameras and security systems to detect suspicious activity and ensure safety.
  • Conducted patrols, enforced access control, and safeguarded hospital property

Lead Hand- Part Time

Tone-Gar Security Services
Stratford General Hospital , Ontario
06.2024 - Current

Acted as primary contact for incident escalation, emergency code response, and team direction during critical situations.

Maintained communication with hospital administration and clinical staff to address safety concerns promptly.

nsured compliance with hospital security protocols and regulatory standards.

Field/Event Security Supervisor

Tone-Gar Security Services
Kitchener, Ontario
08.2023 - 05.2024
  • Supervised on-site security teams during public events, concerts, festivals, and field operations.
  • Oversaw crowd control, access points, and emergency planning across large indoor and outdoor venues.
  • Coordinated with police and EMS for incident resolution and safety compliance.
  • Briefed staff, assigned duties, and trained new personnel.

Security Guard – Municipal Contracts

Tone-Gar Security Services
KWC Region, ON
12.2022 - 04.2024
  • Provided security at city facilities including Cambridge City Hall and local homeless shelters.
  • Issued parking tickets on private properties in Waterloo after completing municipal by-law training.
  • Conducted park enforcement and maintained safety at Kitchener Farmers Market and public parks.
  • Interacted daily with individuals from diverse and often vulnerable backgrounds with professionalism and empathy.

Education

High School Diploma -

Conestoga College Institute of Technology And Advanced Learning
Kitchener, None
04-2024

Skills

  • Mental Health Crisis Response
  • Use of Force & De-escalation Techniques
  • Surveillance Monitoring (CCTV & Radio Communication)
  • Parking Enforcement & By-law Compliance
  • Incident Reporting & Documentation
  • Public Interaction & Conflict Resolution
  • Working with Diverse & Vulnerable Populations
  • Team Leadership & Staff Briefing

Certification

  • Ontario Security Guard License
  • Ontario Driver’s License
  • Use of Force Certification
  • Non-Violent Crisis Intervention (NVCI) Certification
  • Managing of Resistive Behavior (MORB) Certification
  • Municipal By-Law Enforcement Certification
  • Smart Serve Certification

References

References available upon request.

Timeline

Lead Hand- Part Time

Tone-Gar Security Services
06.2024 - Current

Site Guard

Tone-Gar Security Services
05.2024 - Current

Field/Event Security Supervisor

Tone-Gar Security Services
08.2023 - 05.2024

Security Guard – Municipal Contracts

Tone-Gar Security Services
12.2022 - 04.2024

High School Diploma -

Conestoga College Institute of Technology And Advanced Learning
Ujjwal Mahajan