UJJWAL KHATANA
Vancouver,Canada
Summary
Strategic and technically fluent Project Manager with 6+ years of experience delivering complex, high-visibility programs across cybersecurity, cloud transformation, platform engineering, data, and AI-forward initiatives. Proven expertise in managing cross-functional teams, driving agile product delivery, and executing large-scale technical implementations including multi-cloud migrations, IAM/PAM rollouts, and enterprise architecture upgrades. Adept at translating business objectives into scalable, secure, and compliant solutions, while ensuring alignment between product vision, engineering execution, and governance standards. Skilled at fostering collaboration across technical and non-technical stakeholders, optimizing delivery pipelines, and championing continuous improvement in fast-paced, agile environments where engineering, product, and security converge to deliver digital innovation.
Overview
6
6
years of professional experience
Work History
Technical Project Manager
Lululemon
Vancouver, Canada
05.2025 - Current
- Driving the enterprise-wide implementation of PAM to enhance identity governance, reduce privileged access risk, and align with Zero Trust architecture
- Supported end-to-end project lifecycle delivery, beginning with vendor engagement and collaborative review of the SOW, followed by requirement gathering, capturing key artifacts such as BRD and DD, and facilitating POC validation
- Leading cross-functional collaboration across internal and vendor teams including Microsoft Entra, HashiCorp, IAM Ops, Enterprise Architecture, Infrastructure, GRC, and ARB
- Facilitating security reviews, architecture approvals, and compliance activities to ensure alignment with frameworks such as Zero Trust and NIST
- Enabling a seamless onboarding experience for applications and services into the PAM solution, ensuring secure integration, stakeholder alignment, and documentation clarity
- Acting as the central PM liaison between engineering, security, and business teams to drive progress, resolve blockers, and maintain delivery momentum on a high-impact security initiative
Technical Project Manager
Lululemon
Vancouver, Canada
07.2023 - 05.2025
- Drove delivery of a high-impact migration program focused on sunsetting Lululemon’s legacy on-premise data environments - used as transitional zones for aging workloads and enabling seamless onboarding of business teams to cloud-native platforms like Snowflake
- Owned the end-to-end onboarding experience to Snowflake, collaborating with stakeholders and architects to identify data sources, plan migration roadmaps, and guide platform integration
- Partnered with platform engineering and enterprise architecture teams to establish scalable onboarding frameworks and repeatable publishing practices
- Facilitated the creation of technical artifacts such as publishing guidelines, access models, and metadata documentation, ensuring alignment with security, compliance, and governance standards
- Worked cross-functionally with Data Governance, Data Quality, BI, Infrastructure, and Operations teams to define data stewardship, ownership roles, and access protocols
- Supported release management, security reviews, and post-deployment enhancements to ensure stability, access control, and business continuity
- Contributed to quarterly platform optimization by refining onboarding playbooks and supporting continuous improvement initiatives across the data ecosystem
Technical Project Manager
Lululemon
Vancouver, Canada
02.2023 - 07.2023
- Supported a global product portfolio team in delivering technical initiatives across engineering, QA, product, and release teams, ensuring alignment, traceability, and on-time delivery in a fast-paced agile environment
- Facilitated day-to-day scrum of scrums, war room meetings, sprint rituals (standups, retrospectives, planning), and leadership touchpoints to manage progress, blockers, and critical decision-making
- Supported bi-weekly release planning, hotfix prioritization, and stakeholder alignment by coordinating cross-team dependencies and facilitating above/below the line planning discussions
- Oversaw vendor engagement, resource allocation, and third-party management, collaborating with leadership to ensure proper team composition and delivery readiness
- Managed core program documentation, timelines, scope changes, and budget tracking, enabling transparency across workstreams and reinforcing accountability
- Collaborated closely with architects, engineering leads, and business stakeholders to maintain momentum on product forecasting, feature delivery, and operational enhancements
- Contributed to process improvements by identifying gaps in sprint and release cadence, aligning team workflows, and driving continuous delivery discipline across distributed squads
Operations Specialist
TOOLBX
Vancouver, Canada
08.2021 - 10.2022
- Managed daily dispatch reporting and delivery analytics via Salesforce and in-house logistics dashboards to drive operational visibility and team accountability
- Engaged with stakeholders, suppliers, and field teams via Slack and other collaboration tools to resolve delivery blockers and streamline communication
- Facilitated vendor onboarding and performance reviews by using shared tracking systems and internal KPIs to measure and improve SLA compliance
- Collaborated cross-functionally to identify and remove operational inefficiencies—proposing data-driven workflow improvements and supporting rollout of process changes
- Maintained compliance-focused documentation and SOPs in shared systems, supporting audits and ensuring regulatory alignment across regions
- Developed operational metrics dashboards, contributing to weekly performance reports and driving a continuous improvement culture
Project Analyst/Account Lead
Bee Clean Building Maintenance
Vancouver, Canada
11.2019 - 08.2021
- Managed a diverse portfolio of commercial and government properties across British Columbia, supporting end-to-end account management, property service planning, and vendor coordination
- Acted as the primary liaison for clients across industries (government, banking, retail), ensuring on-time service delivery, contract alignment, and satisfaction through proactive communication
- Used client-specific systems such as CBRE, DAVACO, and BGIS platforms (like RealSuite) to manage service requests, compliance tasks, work orders, and SLAs
- Supported a wide range of property services - including landscaping, electrical, seasonal maintenance, cleaning, disinfection and health & safety inspections - ensuring industry standards were met
- Created performance dashboards, service roadmaps, and quarterly business review decks, enabling data-driven decision-making for internal leadership and external clients
- Oversaw purchase orders, invoicing workflows, and pricing strategies, working closely with the finance team to maintain budget accuracy and timely billing
- Played a key role during the COVID-19 pandemic, delivering urgent services for essential facilities while ensuring safety compliance and full operational coverage
- Led resource planning, coverage allocation, and internal coordination across area managers, subcontractors, and service teams to enable reliable, scalable delivery
- Drove operational excellence by identifying service delivery gaps, streamlining workflows, and documenting SOPs to support consistent outcomes across accounts
Education
Azure Fundamentals -
Microsoft
09.2024
Cybersecurity Professional Certificate -
Google
08.2024
Project Management Professional -
PMI
05.2023
Certified Scrum Master -
Scrum Alliance
02.2023
Project Management Certificate -
Google
10.2022
Graduate Certificate - Business Management and Human Resources
Lambton College of Applied Arts and Technology
08.2018
B.A. (Hons.) - Psychology
University of Delhi
08.2016
Skills
- Agile & Scrum
- Jira
- Confluence
- Azure
- Cloud Migration
- Snowflake
- IAM / PAM
- Zero Trust Architecture
- Cybersecurity
- Risk & Compliance
- Stakeholder & Product Alignment
- Vendor & SOW Oversight
- CI/CD Integration
- Technical Documentation
- Change Management
- Incident Management
- Product Enablement
- End to End Delivery
- Governance & Release Management
- AI-Enabled Delivery
- Smartsheet
- Miro
- ServiceNow
Timeline
Technical Project Manager
Lululemon
05.2025 - Current
Technical Project Manager
Lululemon
07.2023 - 05.2025
Technical Project Manager
Lululemon
02.2023 - 07.2023
Operations Specialist
TOOLBX
08.2021 - 10.2022
Project Analyst/Account Lead
Bee Clean Building Maintenance
11.2019 - 08.2021
Azure Fundamentals -
Microsoft
Cybersecurity Professional Certificate -
Google
Project Management Professional -
PMI
Certified Scrum Master -
Scrum Alliance
Project Management Certificate -
Google
Graduate Certificate - Business Management and Human Resources
Lambton College of Applied Arts and Technology
B.A. (Hons.) - Psychology
University of Delhi
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