UJJAL BISWAS
Toronto,ON
Summary
Started my hospitality journey as a Server Assistant in an Italian restaurant, where I built a strong understanding of food, service standards, and guest experience. After almost a year, I joined a high-end fine dining restaurant as a Busser and learned how to work efficiently in a fast-paced environment. I was later promoted to Food Runner, where I developed strong skills in delivering dishes accurately using table and seat numbers without auctioning plates.
I then joined to another fine dining restaurant as a Server Assistant, expanding my knowledge of food presentation, beverage and wine service, and guest interaction. I also had the opportunity to work as an Expeditor, acting as the link between the kitchen and service team, which gave me a deeper understanding of kitchen operations and service flow.
Currently, I work full-time and am training as a Bartender, a role I have always wanted, continuing to grow my skills in beverage service and hospitality.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server Assistant, Expeditor
Convivum Dining Community
05.2025 - Current
- Provided knowledgeable answers to guest inquiries regarding food, beverages, wine selections, and restaurant services
- Delivered beverages promptly while accurately describing drink ingredients and preparation to guests
- Performed professional wine service, including presentation, opening, and serving according to service standards
- Managed timing of each dish by prioritizing courses and coordinating orders to ensure proper meal flow
- Performed professional wine service, including presentation, opening, and serving according to service standardsManaged timing of each dish by prioritizing courses and coordinating orders to ensure proper meal flow
- Cleared, cleaned, and reset tables to maintain efficient operations and elevate guest experience
- Assisted with food plating alongside kitchen staff to maintain presentation standards before service
- Executed precise table markings and setup requirements for each table to align with service standards
Busser & Food Runner
Hy's Steakhouse & Cocktail Bar
05.2024 - 02.2026
- Set tables with clean dishes, flatware, and items to ensure readiness for service
- Replaced and organized linen for table settings to maintain presentation standards
- Cleaning and Maintenance: Clearing and cleaning tables, trays, and chairs to maintain a tidy dining area
- Organization: Loading bus pans and trays efficiently for service and placing dishes in storage areas
- Handled and stored cleaning products safely to ensure compliance with health regulations
Server Assistant
Cibo Wine Bar
04.2023 - 03.2024
- Set tables with clean dishes, flatware, and items to create welcoming dining environment
- Took customers' orders accurately and attentively, ensuring clear communication of preferences
- Order Communication: Relayed customer orders to kitchen staff, paying close attention to allergies, dietary restrictions, and special requests to ensure guest safety and satisfaction
- Food Order Delivery: Ensured timely and accurate delivery of food orders, contributing to customer satisfaction and efficient dining service
- Portioned and wrapped foods according to restaurant standards to maintain quality and presentation
Education
Higher Secondary School Certificate - Business Studies
Govt College
Narsingdi, BangladeshSkills
- Food service and beverage knowledge
- Order taking and wine service
- Menu memorization
- Table arrangements
- Order coordination and accuracy
- POS system operation
- Attention to detail
- Time management and prioritization
- Problem solving and quality assurance
- Organization
- Effective communication skills
- Microsoft Word and Gmail
Certification
Smart Serve
Timeline
Server Assistant, Expeditor
Convivum Dining Community
05.2025 - Current
Busser & Food Runner
Hy's Steakhouse & Cocktail Bar
05.2024 - 02.2026
Server Assistant
Cibo Wine Bar
04.2023 - 03.2024
Higher Secondary School Certificate - Business Studies
Govt College