UJAS CHAUDHARI
Cornwall,Canada
Summary
Dynamic retail and operations leader demonstrating a track record of driving revenue growth through strategic team leadership and customer-focused service. Proven success in optimizing store layouts and inventory management, enhancing overall operational performance. Technical proficiency in IT and networking supports seamless integration of digital solutions.
Overview
6
6
years of professional experience
Work History
Sales Representative
Fido Communications
Kingston, Ontario
08.2025 - 02.2026
- Developed strong relationships with clients to enhance customer satisfaction.
- Conducted product demonstrations to educate customers on features and benefits.
- Provided feedback to management on market trends and customer needs.
- Trained new staff on sales techniques and company policies.
- Participated in regular meetings to discuss sales targets and performance strategies.
- Developed key customer relationships to increase sales.
Retail Store Manager
Vapepop
Cornwall, Canada
01.2022 - 11.2025
- Utilized consultative approach to identify customer needs and guide product selection.
- Designed and maintained merchandise displays to enhance visibility and boost sales.
- Managed inventory processes to ensure accurate stocking, labeling, and organization of products by size and category.
- Oversaw daily operations to efficiently address customer service requests, process purchase orders, and manage POS transactions and pricing updates.
- Trained and supervised staff to enhance performance and foster team cohesion.
Retail Store Supervisor
The Popshoppe
Cornwall, Canada
04.2021 - 11.2025
- Provided customer service by assisting with product selection and professionally resolving complaints, improving customer satisfaction.
- Designed and updated store layout to enhance visual appeal and improve customer flow.
- Conducted inventory analysis to optimize stock levels, contributing to reduced shrinkage.
- Directed night shift team by defining roles and setting performance expectations, enhancing team accountability.
Sandwich Artist & Shift Lead
SUBWAY Restaurants
Cornwall, Canada
02.2020 - 07.2021
- Coordinated with team members to ensure smooth workflow during high-volume service periods.
- Improved service speed through effective multitasking and proactive time management.
- Developed training materials for new team members in food preparation techniques, hygiene standards, and customer service best practices.
- Ensured cleanliness and organization of food preparation area, contributing to a safe working environment.
Restaurant Supervisor
Mary Brown's Chicken & Taters
Cornwall, Canada
02.2020 - 04.2021
- Supervised kitchen and front-of-house staff, ensuring accurate and timely food preparation to enhance overall dining experience.
- Monitored daily operations, maintaining consistent quality in food and service delivery to meet customer expectations.
- Resolved customer complaints with professionalism and empathy, turning negative experiences into positive outcomes.
- Enforced health, safety, and sanitation standards to maintain full compliance with food service regulations.
Education
Diploma - Computer Networking & Technical Support
St. Lawrence College
Cornwall, ON, Canada04-2021
Bachelor of Engineering - Information Technology
LD College of Engineering
Ahmedabad, India07-2020
Skills
- Team leadership and supervision
- Consultative selling
- Visual merchandising
- Inventory auditing
- POS systems
- Financial transaction management
- Customer service excellence
- Staff training and development
- IT support and networking
- Detail-oriented data entry
- Health and safety compliance
- Bilingual (English/Hindi)
- Equipment operation
- Quality control
- Production efficiency
- Customer relationship management
Websites
Residency
Permanent Resident of Canada
Timeline
Sales Representative
Fido Communications
08.2025 - 02.2026
Retail Store Manager
Vapepop
01.2022 - 11.2025
Retail Store Supervisor
The Popshoppe
04.2021 - 11.2025
Sandwich Artist & Shift Lead
SUBWAY Restaurants
02.2020 - 07.2021
Restaurant Supervisor
Mary Brown's Chicken & Taters
02.2020 - 04.2021
Diploma - Computer Networking & Technical Support
St. Lawrence College
Bachelor of Engineering - Information Technology
LD College of Engineering