Ugochukwu Nwakama
Kamloops,BC
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Cashier
Ok Express
03.2023 - 02.2024
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Increased sales by effectively recommending products based on customers'' needs and preferences.
- Assisted in training new associates, sharing best practices for customer service excellence and store operations.
- Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered questions about store policies and addressed customer concerns.
General Worker
OGB CAR SPARES
01.2021 - 02.2023
- Managed senior-level personnel working in marketing and sales capacities.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained an organized workspace by implementing effective storage strategies for all spare part categories, resulting in easy access and improved productivity.
Education
Bachelor of Science - Computer Science
Thompson River University
Kamloops, BC04.2028
Skills
- Problem-Solving
- Spark Plug Replacement
- Quality Assurance
- Parts Fabrication
- Dependable and Responsible
- Installing equipment
- Flexible Schedule
- Work Area Cleanliness
- Safety Compliance
Timeline
Cashier
Ok Express
03.2023 - 02.2024
General Worker
OGB CAR SPARES
01.2021 - 02.2023
Bachelor of Science - Computer Science
Thompson River University
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