Ugochukwu Igweonu
Winnipeg,MB
Summary
Multi-skilled and resourceful, with an excellent record of successful project delivery. I love to dig deep into
customer problems and solve them with modern technology, above all, Customer satisfaction gives me utmost
contentment.
I have a strong desire for career development in a technological field where my passion for information technology
and customer service satisfaction would be fully deployed, and my skills enhanced.
Overview
1
1
year of professional experience
Work History
Laptop and Phone Repair Specialist
SLOT SYSTEMS LIMITED
Lagos, Nigeria
10.2020 - 12.2021
- Repair and proper diagnosis of customer devices
- Enhance customer relations and anticipate customer’s needs and satisfaction
- Proactively work with other functions to resolve outstanding queries
- Proactively develop relationships with internal teams
- Building and maintaining business relationships with clients
- Exceeded goals through effective task prioritization and great work ethic
- Awarded Employee of the Month in September for being customer focused.
Student Volunteer
International College Of Manitoba
Winnipeg, MB
- Helped program leadership with planning and fundraising responsibilities.
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Prepared meeting rooms and materials and recorded important information.
Education
Bachelor of Science - Computer Science
International College of Manitoba (ICM)
Winnipeg, MB09.2025
High School Diploma -
Apostolic Faith Secondary School
Lagos, Nigeria.10.2020
Skills
- Troubleshooting and Installation
- Testing, repair, and troubleshooting
- Attention to Detail
- Organization and Time Management
- Problem-Solving
- Good Telephone Etiquette
Additional Information
- Skills - Clerical communication skills, Creative problem-solving, Customer Relations, Decision-making, Troubleshooting and Diagnosis of devices, Innovative thinker.
- Honors & Awards; Employee of the Month - SLOT SYSTEMS LIMITED Sep 2021
Timeline
Laptop and Phone Repair Specialist
SLOT SYSTEMS LIMITED
10.2020 - 12.2021
Student Volunteer
International College Of Manitoba
Bachelor of Science - Computer Science
International College of Manitoba (ICM)
High School Diploma -
Apostolic Faith Secondary School
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