Ugo Torre
Montreal,QC
Summary
Resourceful person adept at maintaining high levels of productivity and efficiently completing tasks to ensure smooth operations. Skilled in team leadership, customer service, and inventory management. Excel in conflict resolution, time management, and creating engaging customer experiences. Committed to fostering a fun and safe environment for both staff and patrons.
Overview
3
3
years of professional experience
Work History
Arcade manager
Arkad Amusment
Montreal, QC
05.2021 - 06.2024
- Coordinated events and promotions to enhance customer engagement experiences.
- Trained and mentored new team members on customer service procedures.
- Supervised daily operations of arcade games and entertainment areas.
- Managed inventory levels for arcade supplies and game maintenance parts.
- Ensured compliance with safety standards for equipment and guest interactions.
Education
Bachelor of Finance -
John Molson School of Business
Montreal, QC01-2028
High School Diploma -
Kuper Academy
Kirkland, QC06-2023
Skills
- Event coordination
- Inventory management
- Sales promotion
- Sales and upselling
- Customer service
- Team leadership
- Quick decision making
- Financial analysis
- Data entry
Languages
English
Native/ Bilingual
French
Full Professional
Timeline
Arcade manager
Arkad Amusment
05.2021 - 06.2024
Bachelor of Finance -
John Molson School of Business
High School Diploma -
Kuper Academy