Uepi Kaufusi
Fontana,Ca
Summary
Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.
Overview
3
3
years of professional experience
Work History
Operations Manager
Southwest Airlines
04.2022 - Current
- Improved ramp operations efficiency by streamlining processes and implementing new procedures.
- Managed a team of ramp supervisors, providing guidance, support, and constructive feedback to ensure optimal performance.
- Trained new supervisors on job duties, company policies, and safety procedures for rapid onboarding.
- Coordinated ground crew activities to complete objectives on schedule.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Education
Bachelor of Arts - Business Administration And Management
University of La Verne
La Verne, CA12-2026
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operational efficiency
- Decision-making
- Staff management
- Management
- Project management
Languages
Spanish
Native or Bilingual
Tonga
Native or Bilingual
Timeline
Operations Manager
Southwest Airlines
04.2022 - Current
Bachelor of Arts - Business Administration And Management
University of La Verne
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