Highly skilled professional with extensive experience in process improvement, project management, business development, and client relationship management. Demonstrated history of driving results with a valuable, cross-functional, and adaptable skill set. A creative, results-oriented, and resilient mindset, supporting stakeholder needs and delivering customer satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Finance Operations Analyst III
TD Bank
Dieppe, New Brunswick, Canada
04.2023 - Current
Managed a transaction portfolio of over $5 billion, ensuring prompt reconciliation of identified variances
Timely rendition of regulatory reports for dividends, taxes, and shares
Provided insightful financial information and interpreted complex financial circumstances
Executed and delivered various financial programs, prepared financial statements, and provided financial advisory
Portfolio Coordinator
NHS Blood and Transplant
Barnsley, England, United Kingdom
02.2022 - 03.2023
Managed major projects for the Government of England, collaborating with stakeholders to define project scope, objectives, and deliverables
Tracked project budgets worth over £5 million, ensuring projects were completed within budgetary constraints
Facilitated stakeholder meetings and workshops, gathering requirements and resolving issues
Implemented project management methodologies, improving project efficiency by 35%
Identified and assigned project tasks based on staff skill sets and strengths
Developed excellent client relationship and communication skills among staff
Identified, evaluated, and managed risks in several government projects
Lead Business Analyst
First Bank
New York, NY, United States
08.2013 - 09.2021
Led process improvement initiatives in call centers and financial operations, increasing efficiency and cost savings
Developed and maintained process documentation and conducted training sessions for staff
Collaborated with cross-functional teams to identify areas for improvement and implement solutions
Mentored and coached junior team members on project management best practices
Conducted detailed business analysis to understand requirements and deliver data-driven recommendations
Facilitated workshops and meetings with stakeholders to gather requirements and define project scope
Developed user stories, use cases, and process flows to support software development and process improvements
Education
MSc - Business Management
University of Hull
England
01.2022
B. Tech - Crop Science and Technology
Federal University of Technology
01.2009
Skills
Process Improvement
Project Management
Business Development
Client Relationship Management
Data Visualization
Financial Analysis
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Dynamics 365
Oracle Business Intelligence
Languages
English
Native or Bilingual
Certification
Certified Business Analysis Professional (CBAP), International Institute of Business Analysis, 2021
Project Management Professional (PMP), Project Management Institute, 2021
Accounting Fundamentals, Corporate Finance Institute, 2020