Uddish Mehta
Edmonton,AB
Summary
With a proven history in coaching, B2B sales, and marketing, I am a driven sales professional eager to take on a new challenge. My background includes leading successful marketing initiatives, and focusing on creating and executing strategies that drive revenue growth. I bring strong communication skills and a talent for analyzing market trends and leveraging data to guide informed decision-making. I’m passionate about helping organizations thrive through innovative marketing and sales approaches.
Overview
9
9
years of professional experience
Work History
Sales Associate
Rogers Communications
11.2022 - Current
- Enhanced the in-store retail experience by delivering exceptional customer service and offering value-added solutions.
- Promoted Rogers & Fido brands, including the Rogers Mastercard, to drive brand awareness and customer engagement.
- Expanded and nurtured the customer base through personalized communication, including phone calls and business text messaging.
- Thrived in a dynamic, fast-paced environment by creatively adapting to change and consistently achieving sales targets.
- Provided positive first impressions to welcome existing, new, and potential customers.
Product Specialist
Shaw Communications
06.2017 - 05.2019
- Engaged in "Best Value, Best Experience" conversations with customers to create personalized home-services packages.
- Provided empathetic responses to customer inquiries and concerns, effectively troubleshooting issues and escalating when necessary.
- Supported peers with internal processes, including START, CBS, billing, and computing tasks.
- Maintained detailed documentation during customer interactions, recording general inquiries, service issues, and account changes.
- Proposed and developed an Equipment Return application to automate email receipts for customers and maintain business records, ensuring CASL compliance.
Sales Associate
Best Buy
03.2015 - 07.2017
- Consistently exceeded monthly sales targets, surpassing goals every month.
- Prioritized customer satisfaction by providing tailored assistance and enhancing the overall shopping experience.
- I maintained a clean and organized department to ensure a welcoming environment for customers.
- Trained and mentored new associates on department duties, product knowledge, and customer service.
- Managed a variety of customer issues, including missing products and booking errors, effectively resolving conflicts and improving customer relations.
Education
Bachelor of Computer Science -
University of Alberta
09.2025
Diploma - Instrumentation Engineering Technology
Northern Alberta Institute of Technology
04.2018
Skills
- Order Processing
- Upselling and Cross-Selling
- Sales Development
- Business Development
- Cold Calling and Outreach
Timeline
Sales Associate
Rogers Communications
11.2022 - Current
Product Specialist
Shaw Communications
06.2017 - 05.2019
Sales Associate
Best Buy
03.2015 - 07.2017
Bachelor of Computer Science -
University of Alberta
Diploma - Instrumentation Engineering Technology
Northern Alberta Institute of Technology
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