Udayveer Singh
Brampton,Ontario
Summary
RECEPTIONIST / OFFICE ADMINISTRATOR
Overview
8
8
years of professional experience
1
1
Certification
Work History
Vehicle Shuttler & Vehicle Inspector
Miller Transit
- Conducted thorough inspections of buses and cars to ensure compliance with safety regulations and company standards
- Performed routine maintenance tasks such as checking fluid levels, tire pressure, and brake systems to ensure vehicles are in optimal condition for operation
- Documented and reported any issues or discrepancies observed during inspections, facilitating prompt resolution and preventive maintenance measures
- Collaborated with maintenance team to schedule and coordinate repairs and servicing, minimizing downtime and optimizing fleet efficiency
- Conducted comprehensive pre-trip and post-trip inspections of buses and cars, identifying and addressing any mechanical issues or safety concerns
- Communicated effectively with dispatchers and supervisors to report vehicle status, schedule changes, and any incidents or emergencies encountered during operations
- Collaborated with maintenance staff to prioritize and address maintenance and repair needs, contributing to the overall reliability and performance of the vehicle fleet
- Participated in ongoing training and development programs to stay current on industry regulations, safety protocols, and best practices for vehicle operation and maintenance.
Fedex
- Answers incoming calls from Canadian and U.S
- Customers about their clearance invoice and routes them to appropriate department or FedEx OPCO for resolution
- Processes credit card payments from customers ensuring that credit card payment is approved and not declined
- Logs payment correctly against the invoice in our accounting system
- Provides general customs brokerage information for shipments coming into Canada or going out Internationally
- Promotes continued sales and generates potential incremental revenue wherever possible.
Cash Express- Cashier
- Provide a high level of Customer Service, Sell and receive cash for / from another staff member and record properly and enter into the Point of Sale system
- Register new customers quickly and efficiently
- Promote all products and services and Complete all product and service transactions
- Issue Loans quickly and efficiently ensuring risk assessment strategies are utilized
- Knowledge of issuing procedures for all checks and be able to offer customers alternatives and incentives to return if unable to complete the transaction
- Sell benefits of ancillary services to customers and ensure all sales are correctly recorded
- Reconcile cash float at the completion of shift
- Have an extensive knowledge of all safety and security procedures relating to the store and role-play on a regular basis
- Extensive understanding of all company policies and procedures and Prepare collection files and assist in the collection process.
Security Guard
FHG and Paladin security
- Patrolling the building and premises
- Monitoring the video surveillance system and reviewing footage
- Responding to alarms and calls of security concern
- Keeping daily logs of activities and any issues addressed
- Alerting authorities if needed for emergencies or security breaches
- Responding and managing 10-12 calls and releasing the bodies from the morgue room.
Office Administrator
Mortgage Alliance Mortgage Solutions
03.2021
- Utilized existing intermediate knowledge of computer systems and software
- Scan, fax, email and photocopy documents
- Scheduled and delivered staff meetings issuing agendas and minutes
- Operated office equipment, scanned and photocopied reports and documentation
- Operated cash register, processed payments and maintained all accounting records
- Proficient at data entry, entered customer details and sales figures into database and filing systems
- Created and updated existing client contracts and followed a copious filing system
- Reviewed incoming documents, conducted research, prepared reports and maintained client and vendor database and filing systems, electronic and paper
- Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, and clerical functions are properly assigned and monitored
- Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office
- Responsible for recruiting staff for the office and providing orientation and training to new employees
- Co-ordinate and plan for office services, such as Equipment, supplies, forms, disposal of assets and maintenance
- Responsible for Ordering Appraisals from different company and follow up.
Newcomer Women's Services Volunteering
11.2019
- Working with immigrants from permanent residents, refugee claimants, naturalized Canadian Citizens, International students and temporary foreign workers
- Provide top quality language instruction at four levels and free childcare is also provided.
SUBWAY Supervisor
08.2017
- Greeting customers and determining their interest
- Preparing bills using computer-based software and handling transactions
- Ensuring that local health and safety codes, and company codes and security procedures are followed
- Maintaining inventory, managing labor, reviewing financial reports and taking appropriate actions
- Managing schedule and handling the paperwork.
Truck Driver
Singh Furniture House
03.2021 - 10.2023
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
Regeneration Outreach Community Volunteering
07.2018 - 09.2018
- Providing resources to help the guests overcome the feeling of helplessness and focus on a life centered on healing and wellness
- Maintaining the safety and well-being of our guests.
IO Solutions Customer Care Agent
09.2016 - 04.2018
- Provide unparalleled customer service and technical support for software
- Listen to customers, analyze their needs and offer adapted solutions
- Promote appropriate products and services and provide knowledge of browsers
- Take appropriate action and show ownership using ticketing system ICM
- Reach set productivity targets and close tickets in timely manner
- Assist customers with new applications installation and provide technical guidance
- Address users with resetting passwords and unlocking users.
THE DEN SSU employee (Server, Buzzer, Host and Bartender)
09.2015 - 12.2016
- Incredible pride in various arrangements of cafés and accepting a daring, strong and results-driven culture motivates and makes new open doors for everybody
- Qualities and guarantees are not just a fantasy, vision, or strategic, a lifestyle for each individual that moves toward becoming or needs to turn into a colleague.
Education
Investigations- Public and Private -
Sheridan College
Business Administration -
Sheridan College
High school graduate -
Holy Heart Presidency School
Skills
- Experienced Administrative Assistant and with focused customer service skills
- Recorded and processed all client records by inputting and updating data on all filing systems (both electronic and paper based)
- Operated computer software from a variety of office packages to create spreadsheets, databases, presentations, reports and documents
- Proficient computer skills; Microsoft Office and email communication systems
- Maintained excellent organizational and time management skills
- Proven ability to work well in a team as well as work independently
- Strong and diverse communication skills, fluent in English, Punjabi and Hindi
Certification
- Food Safety Training
- Customer Services Skills
- License: ACZG
- Emergency First AID with C and AED Security Guard
References
References available upon request.
Timeline
Truck Driver
Singh Furniture House
03.2021 - 10.2023
Office Administrator
Mortgage Alliance Mortgage Solutions
03.2021
Newcomer Women's Services Volunteering
11.2019
Regeneration Outreach Community Volunteering
07.2018 - 09.2018
SUBWAY Supervisor
08.2017
IO Solutions Customer Care Agent
09.2016 - 04.2018
THE DEN SSU employee (Server, Buzzer, Host and Bartender)
09.2015 - 12.2016
Vehicle Shuttler & Vehicle Inspector
Miller Transit
Fedex
Cash Express- Cashier
Security Guard
FHG and Paladin security
Investigations- Public and Private -
Sheridan College
Business Administration -
Sheridan College
High school graduate -
Holy Heart Presidency School
- Food Safety Training
- Customer Services Skills
- License: ACZG
- Emergency First AID with C and AED Security Guard