UDAYVEER SINGH
Brampton,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A hardworking and passionate job seeker with solid organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals.
Overview
6
6
years of professional experience
Work History
BOS (Boutique Operation Specialist)
Tanishq Jewellery
07.2020 - 08.2023
- Evaluated customer needs and feedback to drive product and service improvements.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Maintained database systems to track and analyze operational data.
- Educated staff on organizational mission and goals to help employees achieve success.
- Generated reports detailing findings and recommendations.
- Supported the creation of detailed, technical, financial models to value potential acquisition targets.
Customer Care Service Representative
Samsung
02.2017 - 03.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly, and escalated significant issues to the supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Helped a large volume of customers daily with a positive attitude and focused on customer satisfaction.
Education
High School Diploma -
DAV Public School
Ambala, IndiaSkills
- Microsoft Excel
- Learning Strategies
- Flexible Hours
- Hardworking
- Quick learner
Timeline
BOS (Boutique Operation Specialist)
Tanishq Jewellery
07.2020 - 08.2023
Customer Care Service Representative
Samsung
02.2017 - 03.2020
High School Diploma -
DAV Public School
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