Uday Praveen Vandanapu

• Reporting to housekeeping coordinator, manager, and executive housekeeper.
• Receiving guest calls and handling guest requests and complains.
• Reporting maintenance in guest rooms and guest areas to housekeeping office.
• Co-ordinate activities with other departments.
• Giving innovative ideas to management to improve safe work practices and job procedures.
• Participating and fallowing hotel green policy program.
• Attending daily and weekly housekeeping meetings, by sharing and teaching each other knowledge.

Taking orders from the members, answering phone calls, preparing smoothies, serving food, drinks, alcohol, cleaning the food from tables, bussing the dirty dishes to dish washing, sweeping, moping, and closing the Café and other required duties.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.

• Supported laundry team with timely washing, folding, and stocking of clean linens for guest use.
• Enhanced guest satisfaction by maintaining clean and orderly hotel environment.
• Boosted efficiency within housekeeping department through cross-training in various roles as necessary.
• Reduced time spent on cleaning duties by establishing organized system for storage areas.
• Rotated mattresses regularly to prevent sagging and promote guest comfort.
• Handled requests for extra linens, toiletries and other supplies.

Worked different areas with in housekeeping department.

• As room attendant Handling 1 section (15 rooms) in 8 hours shift.
• Self checking rooms and releasing for new arrivals according to hotel standards.
• Maintaining corridors, equipment and closet.
• Helping others after finishing work.
• Reporting for maintenance in guest rooms and corridors.
• Filling lost and found items.
• Cleaning public area guest washrooms. And refilling supplies according to hotel standards.
• Taking care about guest requests.
• Reporting all incidents, accidents, and injuries at work.
• Marinating equipment.
• During night cleaning, dusting, vacuuming, and moping lobby area.
• Cleaning spa, pool area and massage rooms.
• Vacuuming banquet area. And carpet shampooing, scrubbing, and growing.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
• Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.