Uday Rana
Ottawa,ON
Summary
Dedicated and safety-conscious professional with a strong background in customer service and hands-on experience in physically demanding roles. Known for being an energetic and autonomous team player who thrives in fast-paced environments. Committed to upholding the highest standards of safety and customer satisfaction, with a proven ability to adapt to various weather conditions and consistently exceed performance expectations. Seeking to leverage these skills as a Driver Helper with Waste Connections in Ottawa, contributing to the company's mission of making a positive impact in the community.
Overview
2
2
years of professional experience
Work History
Warehouse Associate
Amazon.ca
09.2023 - 05.2024
- Worked safely around moving machinery.
- Consistently lifted materials weighing as much as 75 lbs.
- Performed physically demanding tasks, including lifting, moving, and organizing materials.
- Worked autonomously to complete daily assignments efficiently and accurately.
- Adhered to safety protocols, ensuring a secure working environment for all team members.
- Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
- Maintained clean, orderly work environment free of hazards.
- Contributed to team success by completing jobs quickly and accurately.
Customer Service Representative
Amazon
01.2022 - 08.2023
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Maintained a safety-first approach in all interactions with customers and colleagues.
- Collaborated with team members to ensure smooth operations and customer satisfaction.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Responded proactively and positively to rapid change.
Education
Associate of Science - Web Development
Algonquin College
Ottawa, ONSkills
- Risk Management
- Workplace Safety
- Team Management
- Cheerful and energetic
- Verbal Communication
- Attention to Detail
- Organization and Time Management
- Customer Relations
- Multitasking Abilities
- Adaptability in Various Weather Conditions
- Reliable and Punctual
- Proactive and team player
- Heavy Lifting
Additional Information
Energetic and safety-oriented individual seeking the Driver Helper position at Waste Connections in Ottawa. Eager to contribute to a proactive team, deliver excellent customer service, and perform physically demanding tasks in all weather conditions.
Timeline
Warehouse Associate
Amazon.ca
09.2023 - 05.2024
Customer Service Representative
Amazon
01.2022 - 08.2023
Associate of Science - Web Development
Algonquin College
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