Uday Mittal
Toronto,Ontario
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level car salesman position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bar Supervisor
Hotel X
05.2021 - Current
- Enhanced customer satisfaction by implementing efficient bar operations and service standards.
- Fostered positive relationships with vendors, negotiating favorable contracts for alcohol supplies and equipment purchases.
- Resolved customer complaints professionally and efficiently to maintain a positive reputation for the establishment.
- Tracked sales data regularly to identify popular products or trends that could inform future menu offerings or marketing efforts.
Customer Service Representative
Donalda Club
01.2019 - 11.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Education
Associate of Arts - Global Hospitality Operations Management
George Brown College
Toronto, ON08.2019
Skills
- Upselling strategies
- Strong negotiation
- Persuasion techniques
- Building rapport
- Customer Service
- Competitive
Certification
OMVIC Certified
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Bar Supervisor
Hotel X
05.2021 - Current
Customer Service Representative
Donalda Club
01.2019 - 11.2019
Associate of Arts - Global Hospitality Operations Management
George Brown College
Similar Profiles
Bandana GhimireBandana Ghimire
Light Duty Cleaner at Hotel XLight Duty Cleaner at Hotel X
Thomas Oommen ChackoThomas Oommen Chacko
Bell Person - Front Office at Hotel XBell Person - Front Office at Hotel X
Saloni TamhaneSaloni Tamhane
Head Hostess at Hotel XHead Hostess at Hotel X