Uday Lingala
Calgary
Summary
Motivated and detail-oriented individual seeking a Conductor position with CN Railways. Eager to leverage strong organizational skills, excellent communication abilities, and a commitment to safety in a dynamic rail transport environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Pioneer Staffing Services
01.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Warehouse Assistant
Amazon
01.2020 - 12.2021
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
Restaurant Supervisor
Wendys Restaurant
11.2017 - 12.2019
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Hired, trained and mentored staff to meet and exceed high quality standards.
- Monitored health and safety standards to maintain a clean, safe working environment.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
Education
High School Diploma -
Lambton College of Applied Arts And Technology
Sarnia, ON01.2017
Associate of Arts - Electronics And Communications Engineering
Jawaharlal Nehru Technological University
Hyderabad,IndiaSkills
- Safety-Conscious: Strong understanding of safety protocols and regulations
- Communication: Excellent verbal and written communication skills
- Team Collaboration: Proven ability to work effectively in a team environment
- Problem Solving: Skilled in identifying and resolving issues effectively
- Attention to Detail: High level of accuracy and attention to detail
- Physical stamina: Capable of performing physically demanding tasks
Languages
English
Professional Working
Certification
- [Standard First Aid - CPR A- AED Blended]
Timeline
Customer Service Representative
Pioneer Staffing Services
01.2022 - Current
Warehouse Assistant
Amazon
01.2020 - 12.2021
Restaurant Supervisor
Wendys Restaurant
11.2017 - 12.2019
High School Diploma -
Lambton College of Applied Arts And Technology
Associate of Arts - Electronics And Communications Engineering
Jawaharlal Nehru Technological University
Similar Profiles
Tiffany S. MoffettTiffany S. Moffett
CNA at Staffing First LLC-Pioneer Medical CenterCNA at Staffing First LLC-Pioneer Medical Center
Thomas McCulleyThomas McCulley
Aerospace Manufacturing Tech II at Pioneer Human ServicesAerospace Manufacturing Tech II at Pioneer Human Services
Jaden EganJaden Egan
Mental Health Technician at Pioneer Center for Human ServicesMental Health Technician at Pioneer Center for Human Services