Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Uchenna Sharon Nwachukwu

Toronto,ON

Overview

4
4
years of professional experience

Work History

Senior Business Analyst

CIBC
12.2021 - Current
  • Collaborate with business stakeholders to define and scope business process projects
  • Create stakeholder communications plans for stakeholder engagement
  • Complete elicitation engagement sessions with stakeholders to understand business process components and business requirement elicitation
  • Identify areas for process efficiencies based on analysis of operational KPIs
  • Create process models using Microsoft Visio BPMN 2.0 and UML
  • Collaborate with stakeholders to identify opportunities for process improvement and complete gap analysis for documented current state
  • Create project documents including but not limited to business requirements, functional design, estimates and quality assurance, project plans
  • Translate functional requirements into technical specifications
  • Create use cases, mock-ups, wireframes and logical statements, and other functional design documents from business requirement documents
  • Provide support to third party project vendors and suppliers and create vendors’ solution scorecard for stakeholder review
  • Work with Purchasing, Legal and Finance team to create and manage Request for Proposal requirements
  • Manage risks, assumptions, and constraints for requirements, and communicate to various stakeholder
  • Manage User stories and product backlog and participated in daily stand-up sessions in line with Agile methodology
  • Facilitate user story prioritization and sprint planning
  • Assist QA team with creating test cases and review test plans, test scenarios and test strategy to ensure all user requirements are accommodated using Requirements Traceability matrix
  • Monitor team during execution of UAT scenarios
  • Participate in the implementation of streamlined business processes by providing recommendation to management with findings from analysis
  • Create internal training material, job aiding materials on streamlined business processes
  • Led the analysis of Business processes re-engineering initiatives to develop strategies for business growth through enhanced customer experience and value-added service propositions

Business Process Analyst

Scotiabank
10.2019 - 12.2021
  • Completed stakeholders’ analysis and developed stakeholder registers for projects
  • Conducted discovery sessions for information gathering related to business processes and created process maps
  • Conducted walkthrough sessions with stakeholders across different teams to validate documented business processes
  • Created business process documentation for current (AS-IS) and future (TO-BE) business process in collaboration and consultation with stakeholders
  • Performed gap analysis to determine opportunities for business process improvement
  • Managed processes of obtaining sign offs on all business process deliverables within the business process centre of excellence
  • Liaised with C-level executives for development of communications and planning around implementation of newly documented and approved business processes
  • Supervised and mentored a team of five business process analysts in the business process centre of excellence
  • Liaised with I.T teams to ensure that business process analysis work was always a foundation for IT capital projects
  • Liaised with enterprise group operations team to implement business process, policies and procedures that guide daily tasks of stakeholders and SMEs

Education

B.S. Honours - Economics

York University
Toronto, ON
10.2019

Skills

  • Great interpersonal skills and team player with strong initiative and flexibility
  • Excellent written and verbal communication skill to engage stakeholders at all levels, for facilitation of meetings and to collaborate with other project team members
  • Great analytical, problem solving and multi-tasking skills in a fast pace environment
  • Good Sense of Organizing and Time Management
  • Innovative, creative and passionate about solving problems
  • Great team player and expertise in prioritizing work schedule to meet tight deadlines
  • Strong negotiation and conflict resolution skills
  • Proficient in requirements gathering and documentation using different methods
  • Empathetic, self-starter and fast learner
  • Proficient in utilizing Project Management best practices to plan and monitor projects and address implementation risks
  • Proficiency with Excel, Word, Outlook, PowerPoint, MS Project, MS Visio, and JIRA
  • Excellent understanding of SDLC life cycle

Timeline

Senior Business Analyst

CIBC
12.2021 - Current

Business Process Analyst

Scotiabank
10.2019 - 12.2021

B.S. Honours - Economics

York University

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Uchenna Sharon Nwachukwu