Hi, I’m
Uchenna Kenneth Chinyere
Dieppe
Summary
Personable and detail-focused with strong ability to build and maintain customer relationships. Knowledgeable in customer relationship management and skilled in data analysis to drive strategic decisions and enhance customer satisfaction. Capable of delivering impactful results through effective communication and problem-solving.
Overview
12
years of professional experience
1
Certification
Work History
Moncton Cares
Volunteer Decorator
12.2024 - Current
Job overview
- Assisted in planning and designing decorative schemes for events and spaces.
- Coordinated with team members to set up and tear down decorations.
- Utilized creativity and attention to detail to ensure visually appealing decorations.
Portia Promotions
Brand Representative
12.2024 - 01.2025
Job overview
- Successfully promoted all Rogers products and services
- Successfully promoted products to customers, resulting in significant revenue growth
- Consistently demonstrated ability to drive sales growth
- Successfully acquired new customers and generated significant revenue for the company
Seven up bottling company Ltd
Key Account Executive
12.2019 - 11.2024
Job overview
- Consistently exceeded quarterly sales targets, resulting in a 15% year-over-year revenue increase
- Maintained a 95% client retention rate, ensuring long-term relationships and loyalty
- Secured 6 new major accounts, contributing to a 10% increase in market share
- Successfully upsold/cross-sold services to existing customers, resulting in an average 10% increase in annual spend
- Achieved an average customer satisfaction rating of 4.5/5, exceeding company standards
- Facilitated cross-functional team meetings, resulting in improved communication and streamlined processes
- Received 'Account Executive of the Year' award for outstanding performance and contributions to the company’s growth
Seven up bottling company Ltd
Sales Analyst
01.2017 - 11.2019
Job overview
- Analyzed sales data, identifying areas of untapped revenue opportunities by both sales teams and customers
- Developed and implemented a predictive modeling framework, improving sales forecast accuracy with the use of graphs and trends
- Streamlined sales processes, reducing sales cycle length by 10% and increasing conversion rates by 5%
- Developed a customer segmentation strategy, resulting in a 10% increase in targeted marketing efforts and 6% increase in customer retention
- Designed and implemented sales dashboards, reducing reporting time by 50% and improving sales team visibility
Seven up bottling company Ltd
Sales Secretary
12.2012 - 12.2016
Job overview
- Streamlined administrative processes, reducing administrative tasks by 25% and increasing sales team productivity by 25%
- Provided exceptional customer support, resulting in a 95% customer satisfaction rating
- Assisted sales teams in meeting sales targets, contributing to a 10% year-over-year revenue increase
- Coordinated complex sales events, ensuring timely execution and positive feedback
- Maintained accurate sales records, achieving a 99% data accuracy rate
- Effectively communicated with sales teams, customers, and stakeholders, ensuring clear understanding of sales strategies
Education
Federal University of TechnologyYola, Nigeria
Bachelor of Science from Forestry and Wildlife Management
12.2010
Skills
- Strategic Thinking
- Relationship Building
- Communication
- Sales and Business Development
- CRM Software (Sales Force)
- Sales Analytics
- Microsoft Office
- Time Management
- Negotiati
- Problem Solvi
- Collaboration
- Merchandizing
Accomplishments
• Acquired 6 new key customers which in turn increased sales volume and market share.
• Successfully upsold and cross-sold products to existing customers, resulting in increased revenue and customer satisfaction.
• Successfully Merchandized company's products on shelves and electric chillers resulting in increased market share.
• Developed a model for Data Visualization and Analysis.
• Use Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Google Analytics Certification, 01/01/23, Present
- Foundation; Data Data Everywhere
- Ask Questions to Make Data Driven Decision
- Prepare Data for Exploration
Languages
English
Full Professional
Account Executive of the Year
Received Certificate of Award for outstanding performance and lasting contribution to the East Region of Seven Up Bottling Company Ltd
Timeline
Volunteer Decorator
Moncton Cares
12.2024 - Current
Brand Representative
Portia Promotions
12.2024 - 01.2025
Key Account Executive
Seven up bottling company Ltd
12.2019 - 11.2024
Sales Analyst
Seven up bottling company Ltd
01.2017 - 11.2019
Sales Secretary
Seven up bottling company Ltd
12.2012 - 12.2016
Federal University of Technology
Bachelor of Science from Forestry and Wildlife Management
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