Uchenna Hope Ezitonye
Brampton,ON
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
Work History
Frontline Member Associate
REGENERATION
Brampton, ON
08.2023 - 10.2023
- Greeted each guest warmly, offered assistance and provided information about operations and personnel.
- Supported efficient office operations by completing data entry, mail sorting and supply management.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
Operations Supervisor
LADAFI QARA LIMITED
KADUNA, NIGERIA
04.2018 - 05.2023
- Oversaw implementation of procedures, goals and objectives within operations.
- Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
- Trained, mentored and motivated employees to maximize team productivity.
- Built strong operational teams to meet process and production demands.
- Executed and optimized operational responsibilities to promote seamless delivery of services.
- Developed initiatives for process improvement and reviewed and assessed ongoing operations.
- Created formulas of successful strategies to enhance financial welfare of organization for maximum profit.
- Coordinated with other supervisors, combining group efforts to achieve goals.
Education
CANADA CERTIFICATE STANDARD FIRST AID & CPR/AED - FIRST AID & CPR/AED (BLS)
CANADIAN RED CROSS
Toronto, ON09.2023
Bachelor of Science - Agri-Business Management
MICHEAL OKPARA UNIVERSITY
ABIA STATE NIGERIA06.2016
Skills
- Time Management
- Relationship Building
- Supervision and Leadership
- Recordkeeping
- Quality Assurance
- Analytical and Critical Thinking
- Calm Under Pressure
- Verbal Communication
- Problem Resolution
- Customer Service
- Microsoft Word
Timeline
Frontline Member Associate
REGENERATION
08.2023 - 10.2023
Operations Supervisor
LADAFI QARA LIMITED
04.2018 - 05.2023
CANADA CERTIFICATE STANDARD FIRST AID & CPR/AED - FIRST AID & CPR/AED (BLS)
CANADIAN RED CROSS
Bachelor of Science - Agri-Business Management
MICHEAL OKPARA UNIVERSITY
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