UCHE LINDA OBIKWELU

• Assess customer demands, made product recommendations and shared product expertise with clients.

• Performed full "Makeup artistry" applications to at least 12 clients per week.

• Trained other Beauty Advisors in many domains such as cashier functions, inventory control, policies and procedures.

• Ascertain the completion of "in-depth" brand training for assigned team members.

• Conducted makeup classes to help customers gain in-depth knowledge of various products and uses.

Core Expertise

• Weekly trend monitoring and monthly payroll analysis to identify opportunities and hazards • Sharing insights and updating the business through important cross functional meetings • Planning and executing quarterly multi-branded makeup and skincare events to boost sales and recruit new customers • Assisting with ad-hoc tasks across teams, cross functionally and cross border, as required.

Administrative Experience

• First point of contact for customers to understand their need and wants before directing them to the appropriate staff • Coordinated with suppliers and handles all the logistics involved • Signed up new customers through promotional emails, newsletters, calls, and social media ads.

Documentation Experience

• Retrieved and managed customer data according to relevant legislation • Managed the Logging in of all customer details on the internal company database for quality assurance and marketing purposes.

People Management Experience

• Interviewed, trained and supervised a team of 10 • Received recurrent 5-star ratings from clients and customer that led to a 70% increase both in revenue and new customers • Built and maintained effective working relationships with key Stakeholders across the business.